1. Demonstrate knowledge of agile principles such as “small batch” practices, iterative development and course correction
2. Participate in agile planning activities such as writing stories, assigning story points, planning poker, Kanban boards, and prioritizing work
3. Participate in retrospectives to drive continuous improvement

1. Demonstrate knowledge of IBM Design Thinking and how IBM implements it in a development environment
2. Demonstrate knowledge of IBM Design Thinking practices such executing discovery phase to identify customer requirements, engaging stakeholders in design, creating empathy maps, identifying and leveraging sponsor users, developing hills that communicate project intent
3. Demonstrate behaviors for focusing on outcomes
4. Conduct successful playbacks with stakeholders to exchange feedback and measure progress
5. Demonstrate behaviors and work plans aligned with fail fast / MVP principles

1. Demonstrate ability to work co-operative with others
2. Demonstrate ability to work as part of a team
3. Demonstrate successful use of playbacks and reviews
4. Demonstrate goal-setting, being solution-focused, managing and strengthening relationships, and working with diverse perspectives. 

1. Demonstrate strong communication skills through the selection of the appropriate communication method for each message
2. Demonstrate strong presentation skills through quality materials and clear presentation
3. Demonstrate strong communications skills such as effective storytelling, negotiation, and ability to influence

1. Understand the importance of feedback in all we do
2. Deliver quality feedback to others such as sharing perspective, coaching and giving recognition
3. Demonstrate ability to receive and act on feedback received from others by asking for feedback regularly, receiving feedback gracefully and converting into action for improvement
4. Model goal setting behaviors

1. Execute successful “Pull and Commit” model to push content source code to GitHub
2. Demonstrate awareness of handling commit conflicts
3. Participate and contribute to discussions within the technical content community
4. Understand the use of Open Source and the implications
5. Understand the appropriate protection and usage of Intellectual Property

1. Understand the value of gaining foundational product knowledge
2. Understand the value of learning our client’s content needs
3. Demonstrate use of product knowledge to design and develop content.
4. Successfully leverage client feedback and insights to design and develop content.

1. Demonstrate an understanding of the various technical content models, such as tasks, concepts, and reference information.
2. Demonstrate an understanding of the various content presentation mechanisms, such as PDF/print, IBM Docs/HTML, video, graphics, etc.
3. Demonstrate an understanding of the various audience roles/personas and their particular content needs.
4. Demonstrate an understanding of the role of content in the “Universal Experiences” for IBM products.

1. Demonstrate knowledge and understanding of key content design fundamentals
2. Demonstrate the use of markup languages, such as DITA XML, HTML5, and Markdown.
3. Successfully decompose into discrete components in a coherent design that will enable the content to grow and be maintained efficiently
4. Demonstrate the use of proper DITA markup coding, such as using appropriate markup for semantic meaning rather than just tagging for output formatting.
5. Demonstrate the use of IBM Style guidelines and validation tools, such as Acrolinx.

1. Demonstrate successful problem-solving behaviors
2. Demonstrate ability to decompose a problem
3. Demonstrate ability to troubleshoot content source code
4. Demonstrate ability to troubleshoot content production output
5. Demonstrate ability to follow logical conclusions
6. Demonstrates ability to test production level content output
7. Demonstrates ability to perform Document verification testing
8. Demonstrates ability to perform Accessibility verification testing
9. Demonstrates ability to test disclosure state of content

1. Articulate the complexities and challenges associated with enterprise-scale content development
2. Demonstrates the understanding of when content should be announced/disclosed
3. Demonstrates ability to collaborate across multiple product teams
4. Demonstrates ability to hold cross-team reviews of content output

1. Understand the principles of version control
2. Understand how to apply conditional content coding
3. Understand and demonstrate proper usage of versioning, releases, issues, and merges in source code
4. Understand the use of dependencies and asset reuse from within and outside
5. Demonstrate usage of dependencies and asset reuse from within and outside the team
6. Demonstrates ability to create appropriate links in content source code

1. Articulate the value of continuous integration in a content development environment
2. Demonstrate CI principles through frequent commits to content source repository
3. Demonstrate ability to update content source for multiple content deliverables
4. Demonstrate proficient use of continuous content integration tools
5. Demonstrate understanding of the impact of commit defects into shared codebase

1. Articulate the value of continuous delivery in a content development environment
2. Understand CD principles through production level delivery of content
3. Demonstrate proficient use of continuous delivery tools

1. Understand the use and articulate the value of client feedback to enable continuous improvement
2. Understand the various methodologies used to measure and track progress

1. Understand the value of content development tools and platforms
2. Demonstrate use of content development coding tools
3. Demonstrate use of content development building tools
4. Demonstrate use of content development testing tools
5. Understand the various integration points between content development tools

1. Understand value of using project management tools
2. Understand value of workload management
3. Understand value of communicating project status
4. Demonstrate use of project management tools to manage workload and communicate project status
5. Demonstrate use of project management tools to collaborate across teams

• Core content development behaviors and practices • Content development fundamentals • Content testing fundamentals • Content coding behaviors and practices

• Agile practices, including development, deployment, testing, and infrastructure • Continuous content integration and continuous delivery practices • Content tools, including Oxygen, DCS, WFM, and GitHub

• Continuous delivery practices • Content development platforms • Project Management platforms