1. Displays effective written & verbal skills
2. Minimizes and resolves conflict
3. Manages employee performance goals
4. Coaches and mentors employees
5. Interacts with employees compliant with employment law
6. Motivates and builds teams
7. Determines root causes of problems and identifies/applies a solution
8. Displays diligent customer service
9. Displays negotiation skill
10. Plans and manages project work elements
11. Understands and enforces Traffic Control (MUTCD- Manual Uniform Traffic Control Devices)
12. Understands the interaction between NFPA 70E and OSHA requirements
13. Maintains certifications and endorsements as required by employer such as: CDL Operator DOT qualifications OSHA 30 First Aid/CPR Competent Person Confined Space Shoring/Trenching NFPA 70e NEC training

1. Demonstrates effective use of office PC software products such as MS Word, Excel, Outlook
2. Demonstrates proper use and maintenance/care for Laptop, Tablet, or cell phone
3. Populates company specific software-HR/ Supervisory tools (performance management) as required by the employer

1. Maintains daily job-site safety documentation. (Job Safety Analysis)
2. Completes daily timesheets and detailed recording of work activity
3. Maintains equipment documentation
4. Maintains job-site report
5. Manages jobsite or truck inventory
6. Completes accident/incident reports
7. Finalizes as-built documents

1. Defines and clarifies project scope
2. Develops the project plan & project schedule
3. Develops / implements policies and procedures to support the achievement of the project objectives
4. Assigns crew roles and responsibilities                
5. Understands project budgeting
6. Understands cost tracking
7. Coordinates activities across various organizational functions and groups
8. Develops project communication plan(s)                
9. Checks project progress
10. Identifies deviations from the project plan and take corrective action
11. Prepares and presents project status reports
12. Prepares project close out documentation

1. Notifies public/landowner of pending work
2. Conducts safety meeting
3. Verifies permitting documents
4. Reads and understands blueprints & SOW materials
5. Conducts environmental stewardship
6. Assesses job site hazards
7. Sets up safe work zone
8. Conducts job briefing
9. Performs vehicle and equipment inspections (walk around)
10. Communicates professionally with co-workers, property owners, and customers
11. Has understanding and responsibility of “One Call” compliance and use

1. Gather job materials
2. Location of existing underground utilities
3. Facilitate soil type testing
4. Bed trenches with select fill
5. Install conduit / cable
6. Pull or blow utility wire / cable in conduit
7. Installs utility hand hole / pedestals
8. Installs ground rods
9. Excavates trenches
10. Performs directional boring
11. Backfills trenches
12. Performs site restoration

1. Frame utility poles
2. Install utility pole guy wires
3. Install utility pole anchors
4. Pole climbing
5. Install communication support strands
6. Lash communication lines
7. Perform line tensioning
8. Terminate aerial lines (e.g., clipping, dead ending)
9. Install low voltage electrical or telecom equipment
10. Exhibits a thorough knowledge of National Electric Standard Codes (NESC) relating to attachment requirements and compliant installations

1. Air Compressor
2. Air & Hydraulic Tools
3. Block & Tackle
4. Dynameter (tension)
5. Fall Restraint Equipment
6. Fusion Machines
7. Gas / Manhole Monitors
8. Hand tools
9. Hot Line Electrical Tools
10. Lasers/Transits
11. Multi-Meter
12. OTDR (Optical Time Domain Reflectometer)
13. Pipe Threading Equipment
14. Power Tools
15. Pumps
16. Root Saws
17. Slings/Harnesses
18. Tape Measure
19. Traffic Control Tools
20. Underground Utility Locator
21. Voltage Indicator
22. Backhoe or Mini Excavator
23. Directional Boring Machine
24. Dozer
25. Dump Truck
26. usher Truck
27. Plow — Mainline and drop
28. Tractor and Trailer
29. Winch

Each apprentice must be trained in Signage and Barricades, Managing Safety and Health, Personal Protective Equipment, Health Hazards in Construction, Confined Spaces, Excavations, Fire Protection and Prevention, Rollover Protective Structures and Overhead Protection, Hand and Power Tools, Hazardous Exposures. This list is not exclusive or exhaustive as the Statement of Work (SOW) may require the supervisor or journey worker to engage other types of engineering controls or safety measures.

Must be properly trained and able to render First Aid, Cardiopulmonary Resuscitation and protect against infection from Blood Borne Pathogens. These courses follow the agendas established by Red Cross, American Heart Association, National Safety Council, or other like organizations.

An in-depth look into the various environments and/or structures on which work will be performed. Based upon the SOW and the type of environment it is being applied to, the hazards may change and this requires the ability to understand that there is a hazard and it must be communicated to the rest of the team. (This topic is part of OSHA 30 course content.)

Success as a supervisor or manager is measured by a different skill set than that which made the individual successful as an individual contributor. This course is intended to help supervisors build their personal skills, like negotiating, planning & organizing, and problem solving. It should also include instruction for improving interpersonal skills like coaching, encouraging apprentice input, and managing apprentices. A key component of the course should address what supervisors need to know to stay legal in their role as a representative of the company when handling complaints and managing apprentice performance.

This course will prepare the TUF to ensure all utilities are located and marked prior to digging/excavation per 29 CFR 1926.651(b) (2).

An intermediate course in the effective daily use of computer applications such as MS Office for advanced email use, spreadsheet development and presentation development.

A study and practice of interpersonal and group communications skills focusing upon the development and improvement of communication. Topics include verbal and nonverbal techniques, listening skills, professional presentations, conflict resolution, and group dynamics.

In this course, the apprentice will learn to understand, navigate, and use blueprints/construction drawings to support pre-construction project planning,

This course will address best practices of job site management including coordination of multiple parties on site, monitoring project performance, managing quality and safety, and addressing any issue impacting successful or safe construction.

Cost management is the process of estimating, budgeting and controlling costs throughout the project life cycle. This course will provide the apprentice with an understanding of the project life cycle from estimating, to budgeting, through to completion. The apprentice will gain an understanding of the impact of effective planning on a project.

This course provides an overview of supervision as the first line of leadership in the workplace. Apprentices will explore concepts and skills on how supervisors can improve their skill set for their scope of responsibilities (i.e., goal setting, problem-solving, staffing, conflict management and development of employees).

New technology is constantly changing construction equipment's capabilities, helping it become more efficient, safe and productive. With the guidance of the Employer, the Apprentice must become familiar with the tools, machines and  heavy equipment rented, owned, and operated by their employer and how to maintain the equipment according to the manufacturer recommendations or employer procedures when not operating correctly.

This course provides insights into the concepts and skills related to customer service for utility professionals. The course begins with an overview of the customer service environment and market trends, then focuses on specific skills needed to provide ethical customer service such as verbal and non-verbal communications, listening, and problem solving. Utility industry case studies involving service breakdowns will be used to challenge students to apply the concepts and skills learned to implement service recovery strategies. This course will also cover basic sales techniques when interacting with customers.

This course will help apprentices learn basic practical negotiation techniques and strategies. Covering the principles, the preparation, and the practice of negotiating skills the course combines theory with practical activities and scenarios.

Students will learn NESC, Mobility and Safety Policy Requirements. Students will understand permit applications and verify compliance and will deny permit applications or advance notices that do not comply. When mitigation is necessary to ensure the traveling public has minimal impact from work being completed in the State Highway Right-of-Way, the permit applicant may review the online Construction Permit System program to assist in determining the appropriate actions. When work is being conducted in the State Highway Right-of-Way, DOT must be aware in order to notify the public of possible delays in the appropriate manner. The regulations apply to all construction sites that are subject to proper permits. Students will learn Storm Water Pollution Prevention Plan (SWPPP) training.

This course will investigate the fundamentals of effective erosion and sediment control practices, dust control, and spill mitigation. Apprentices will learn site assessment requirements, drainage controls, spill cleanup and disposal techniques, and soil stabilization methods.

This course will provide the apprentice with an overview of the apprenticeship program including information on the National Sponsor, employer’s expectation, discussion of the Standards of Apprenticeship, etc.