Emergency Medical Technician (EMT)

Healthcare Career Advancement Program (H-CAP) and the National Center for Healthcare Apprenticeships (NCHA)

National (OA)

Documents

Individual state requirements may vary. Please contact your local apprenticeship office to ensure this version is suitable to your state’s requirements.

Work Process Schedule

Work Process Content

On the Job Training

Anonymous

Skills

Demonstrate Transportation Protocol for Medical Emergency

Follows instruction from emergency medical dispatcher and drives specially equipped emergency vehicle safely to specified location
Assists in controlling crowds, protecting valuables, or performing other duties at emergency scene, if victims are being cared for
Removes stabilized victim from vehicle, accident or scene with assistance as needed
Transfers victim to treatment center, attending to medical and other needs as possible while in route to care center
Performs emergency diagnostic and treatment procedures such as stomach suction, airway management, or heart monitoring during transportation
Decontaminates ambulance inferior following treatment of patient with infectious disease and report case to proper authorities
Maintains vehicles and medical and communication equipment and replenishes first aid equipment and supplies

Assess Medical Emergency

Determines the nature and extent of the illness or injury, and magnitude of the emergency situation
Establishes first aid procedures to followed or need for additional assistance based on listening to persons involved, examination of victim(s) and knowledge of emergency medical practice
Synthesizes complex, diverse information; researches data and analyzes information for alternative solutions if needed
Uses reason even when dealing with emotional topics
Demonstrates ability to make good, timely medical decisions, within their scope of practice and within the situation
Is able to explain reasoning for decisions and includes appropriate people in decision-making process

Administer First Aid

Performs first aid diagnostics, treatment or life support care to sick or injured persons at site of the emergency or in specially equipped vehicle
Stabilizes/immobilizes patient with applications of splints, administration of oxygen or intravenous injections, operate equipment such as EKGs, external defibrillators, treatment of minor wounds or abrasions, administration of artificial resuscitation and other treatment procedures
Administers drugs, orally or by injection under a physician’s direction
Obtains and monitors vital signs

Communication

Monitors communications equipment to maintain contact with dispatcher
Communicates with professional medical personnel at emergency treatment facility to obtain instructions on further treatment and to arrange for reception of victims at treatment facility
Observes, records, and reports to physician the patient’s condition or injury, treatment provided and reactions to drugs or treatment. Listens; asks for and gives clarification; responds well to questions; speaks clearly and persuasively in positive or negative situations
Comforts and reassures patients
Balances team and individual responsibilities; supports team, being open to others views, giving and welcoming feedback
Demonstrates good customer service skills in all duties while managing difficult or emotional customer situation; Is professional and respectful to customer and others’ needs and requests for service or assistance
Communicates by writing reports, correspondence, emails, other documents within the workplace professionally, clearly and informatively with edits for spelling and grammar; reads and presents numerical data effectively; able to write and interpret written information such as safety rules, operation and maintenance instructions, and procedure manuals
Demonstrates the ability to speak effectively before groups of customers or organizations as needed

Delivery to Treatment Center

Assists treatment center admitting personnel to obtain and record
Information related to victims vital statistics and circumstances of emergency
Assists professional medical personnel in emergency treatment administered at medical facility as needed
Approaches others in a professional, tactful and respectful manner; reacts well under pressure

Practice Safety, Security and Compliance

Coordinates work with other emergency medical team members or police or fire department personnel. Understands and practices only within the Scope of Practice
Understands rules, regulations, operating within compliance guidelines
Observes safety and security procedures within guidelines
Determines appropriate action beyond guidelines
Reports potentially unsafe conditions
Attends training classes to maintain certification, licensure, keep abreast of new developments in field, or maintain existing knowledge
Uses and maintains equipment and materials properly

Other Duties as Assigned, Depending on Scope of Practice for Jurisdiction

Other Duties as Assigned, Depending on Scope of Practice for Jurisdiction

Related Instruction Outline

Emergency Medical Technician (EMT)

Work Process Content

Related Instruction Content

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