Office Manager/Admin Services

Center for Business Acceleration

Documents

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Work Process Schedule

Work Process Content

On the Job Training

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Skills

Manage employees and teams

Manage teams and teleworkers
Enforce Disciplinary Actions
Implement Agile Management in the Workplace
Manage Change

Handle conflict and confrontation

Handle conflict and confrontation

Recruit and train employees

Recruit and train employees

Foster workplace diversity and respect

Foster workplace diversity and respect

Ensure all legal and regulatory requirements are met

Ensure all legal and regulatory requirements are met

Manage budgets and establish financial controls

Manage budgets and establish financial controls

Establish monitoring and control processes

Establish monitoring and control processes

Manage records

Manage records

Implement strategic thinking within the organization

Implement strategic thinking within the organization

Manage processes and projects

Plan projects and work processes
Integrate projects and work processes

Establish organizational processes and process needs

Manage the movement of goods into and out of production facilities to ensure efficiency, effectiveness, or sustainability of operations.
Review and Communicate Company Policies and Objectives

Implement total quality management

Continually develop key managerial skills
Review and approve requirements
Distribute responsibilities and resources
Monitor and evaluate performance
Coordinate with managers and suppliers
Plan and implement preventive and corrective actions

Foster effective communication and feedback

Communicate effectively on all levels (top management, peers, employees)
Provide effective feedback and performance appraisals

Measure the Impact of Organizational Improvement

Assess existing management system
Develop Organizational Performance Targets
Set Work Group Performance Targets
Select Tactics for Improvement
Collect and report Measurement Results to Interested Parties

Audit the Management Systems

Audit the Management Systems

Related Instruction Outline

Office Manager/Admin Services

Work Process Content

Related Instruction Content

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