Licensed Nursing Assistant

New Hampshire (OA)

Documents

Individual state requirements may vary. Please contact your local apprenticeship office to ensure this version is suitable to your state’s requirements.

Work Process Schedule

Work Process Content

On the Job Training

Anonymous

Skills

Competency 1: Assisting and Caring for Others

Turn or reposition bedridden patients.
Feed patients or assist patients to eat or drink.
Provide physical support to assist patients to perform daily living activities, such as getting out of bed, bathing, dressing, using the toilet, standing, walking, or exercising.
Encourage and take out patient's medications or nutritional supplements.
Undress, wash, and dress patients who are unable to do so for themselves.
Lift or assist others to lift patients to move them on or off beds, examination tables, surgical tables, or stretchers.
Wash, groom, shave, or drape patients to prepare them for surgery, treatment, or examination.
Prepare or serve food trays.
Exercise patients who are paralyzed or have restricted mobility
Assist nurses or physicians in the operation of medical equipment or provision of patient care.
Position or hold patients in position for surgical preparation.
Apply basic dressings, band aids, 4x4, slings, stockings, or support bandages, under direction of nurse or physician.
Provide basic, age-appropriate nursing care an treatments for patients to meet psychosocial and physical needs.
Incorporate appropriate assessment and intervention or technical skills in all interactions and delivery of patient care, including walkers and crutch training.
Develop and maintain human care relationships. Integrate the influence of the human experience of health, illness, and healing during interactions with patients and staff provide communication and/or care in ethical and legal manner; refers concerns/issues to appropriate resources.
Acknowledge limits of experience and capability; identify learning needs and seek resources
Adapt care or communication for diverse populations and environments.
Be aware of Patient Safety-Falls and respond appropriately.

Competency 2: Getting Information

Communicate with patients to ascertain feelings or need for assistance or social and emotional support.
Gather information from caregivers, nurses, or physicians about patient condition, treatment plans, or appropriate activities
Provide information to patient/customer; assess for barriers to learning in communication when appropriate; uses colleagues as a learning resource.

Competency 3: Communicating with Supervisors, Peers, or Subordinates

Provide information to supervisors, co-workers, and subordinates across various departments by telephone, in written form, e-mail, or in person.
Advocate for needs of clients.
Provide communication and care in an ethical and legal manner and refer concerns or issues to
appropriate
resources.

Competency 4: Documenting/Recording Information

Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses.
Record vital signs, such as temperature, blood pressure, pulse, or respiration rate, as directed by medical or nursing staff.
Record height or weight of patients.

Competency 5: Establishing and Maintaining Interpersonal Relationships

Develop constructive and cooperative work relationships with others and maintain them over time.
Understand and model Valley Regional Culture and understand and abide by policies and guidelines of the Valley Regional Staff Handbook.
Telephone etiquette, customer service, attendance, punctuality, conduct, inter/intra departmental relations, confidentiality, corporate compliance, and patient/provider rights.
Models Organizational Values (Cares).
Interact with others in professional manner

Competency 6: Performing General Physical Activities

Change bed linens or make beds.
Clean and sanitize patient rooms, bathrooms, examination rooms, or other patient areas, while ensuring traffic control in “sensitive areas.
Transport patients to treatment units, testing units, operating rooms, or other areas, using wheelchairs, stretchers, or moveable beds.
Transport specimens, laboratory items, or pharmacy items and ensure proper documentation and delivery to authorized personnel.

Competency 7: Monitoring Processes, Materials, or Surroundings

Document or otherwise report observations of patient behavior, complaints, or physical symptoms to nurses.

Competency 8: Identifying Objects, Actions, and Events

Identify information by category, estimate, recognize differences or similarities, and detect changes in circumstances or events.
Apply and test De-escalation-AVADE techniques.

Competency 9: Making Decisions and Solving Problems

Analyze information and evaluate results to choose the best solution and solve problems.
Apply critical thinking skills and considers alternatives.

Competency 10: Developing and Building Teams

Encourage and build mutual trust, respect, and cooperation among team members.

Determine Compliance with Standards

Use relevant information and individual judgment to determine whether events or processes comply with laws, regulations, or standards.

Competency 12: Inspecting Equipment, Structures, or Materials

Inspect equipment, structures, or materials to identify the cause of errors or other problems or defects.
Utilize equipment and supplies appropriately

Competency 13: Coordinating the Work and Activities of Others

Get members of a group to work together to accomplish tasks.
Assist in admission, transfer, and discharge of patient.
Verbalize scope of practice or position for self and others.

Competency 14: Resolving Conflicts and Negotiating with Others

Handle complaints, settle disputes, and resolve grievances and conflicts, or otherwise negotiate with peers.

Competency 15: Updating and Using Relevant Knowledge

Keep up-to-date technically and apply new knowledge to your job.
Apply new data and knowledge to improve care and services (i.e.. incorporate newly learned information to job tasks). Integrate technical, psychological, social, intellectual, and physical skills.

Competency 16: Organizing, Planning, and Prioritizing Work

Develop specific goals and plans to prioritize, organize, and accomplish your work.

Competency 17: Processing Information

Compile, code, categorize, calculate, tabulate, audit, or verify information or data.

Competency 18: Training and Teaching Others

Talk patients through in delivery of care and services with a focus on health promotion and customer service.

Competency 19: Thinking Creatively

Develop, design, or create new applications, ideas, relationships, systems, or products, including artistic contributions.

Competency 20: Handling and Moving Objects

Restock patient rooms with personal hygiene items, such as towels, washcloths, soap, or toilet paper.
Collect specimens, such as urine, feces, or sputum.
Set up treating or testing equipment, such as oxygen tents, portable radiograph (x-ray) equipment, or overhead irrigation bottles, as directed by a physician or nurse.
Stock or issue medical supplies, such as dressing packs or treatment trays.

Competency 21: Interpreting the Meaning of Information for Others