HHA Hospice/Palliative Care Specialty

USDOL

National (OA)

Documents

Individual state requirements may vary. Please contact your local apprenticeship office to ensure this version is suitable to your state’s requirements.

Work Process Schedule

Work Process Content

On the Job Training

Anonymous

Skills

Role of the Home Health Aide (HHA) in Hospice and Palliative Care

Recognize the influence of personal, spiritual and cultural values on perceptions regarding dying, death and bereavement and their impact on the quality of hospice and palliative care
Demonstrate caring behavior and interpersonal connectivity while maintaining personal and professional boundaries
Can describe the role of HHA in relation to patients, families, colleagues and agencies
Demonstrate knowledge of the HHA’s role in pain management
Can explain Living Will and Do Not Resuscitate (DNR) procedures
Perform personal care and health-related tasks within the HHA’s scope of practice and/or other regulatory parameters

Cultural Competence

Demonstrate cultural competence by respecting and honoring unique values, diversity and characteristics of clients/patients, families and colleague in hospice/palliative care
Respect diversity (e.g., age, gender, ethnicity, culture, sexual orientation, religious/spiritual, economic status, or differing abilities) through the demonstration of knowledge, sensitivity and compassion when providing hospice/palliative care
Enhance effective interdisciplinary team collaboration by demonstrating respect for awareness of the diversity of team members and their attitudes about hospice/palliative care
Ensure effective communication through the appropriate use of translators/interpreters when clients speak languages different from those of the care team
Honor individual preferences and choices for alternative therapies, practices and rituals, yet refrain from imposing own preferences and beliefs

Communication

Use sensitivity in verbal, non-verbal and written communication with or about clients, families, team members and other stakeholders when discussing issues related to hospice/palliative care
Demonstrate professional, empathetic, and responsive communication that facilitate hope and exhibit a non-judgmental attitude in the care of clients and families
Communicate openly, listen actively and provide a meaningful presence to facilitate the identification and discussion of client’s and families’ goals, preferences and needs
Provide appropriate, accurate information based on the clients and families’ values and needs
Does not impose unwanted information on the client and family regarding the disease process

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