Production Controller

USDOL OATELS BAT

National (OA)

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Work Process Schedule

Work Process Content

On the Job Training

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Establishes and manages the operation of command and control centers and customer focal point.

300

Implements and manages the customer satisfaction program Responds to customer inquiries.

200

Prepares and manages work requirements during approval, processing, and completion stages. Recommends method of accomplishment (i.e.: contract vs. in-house) based on existing capabilities.

500

Develops, monitors, and manages work order priority program. Monitors work costs to ensure compliance with legal limits and/or support agreements.

200

Operates computer and communications equipment to support work force management activities. Manages preparation and maintenance of work force records and reports.

300

Performs quantitative study of management data to assess CE cost and reimbursement, work performance, progress, trends, standards, and policies.

300

Manages and ensures a continuous workflow. Manages priorities ,work plans and monitors work status.

200

Manages recurring work program (RWP) and provides non-technical automated assistance as needed.

200

Ensures identification of environmental concerns. Develops and administers facility manager program.

200

Analyzes work activities to ensure quality and compliance with policies, current directions, and other publications.

200

Evaluates inspection findings and recommends corrective action.

300

Collaborates with engineer and environmental planning functions to prepare and execute CE programs and plans.

200

Ensures coordination and/or collaboration with all appropriate agencies (i.e.: Fire Department, Safety, Bio Environmental, local utility companies, and host nations etc.).

300

Performs Quality Assessment Evaluation (QAE) and develops Statement of Work (SOW) on non-technical contracts, interfaces with host nations on maintenance requirements, purchase agreements, and service contracts.

300

Manages and advises on issues related to the operations management career field.

100

Resolves complex issues related to CE cost and reimbursement, work performance, progress trends, standards and policies.

200

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Production Controller

Work Process Content

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