1. Locates (in Intranet, employee handbook or security protocols) organizational policies intended to maintain security and minimize risk and explains their use
2. Provides guidance to employees on how to access networks, set passwords, reduce security threats and provide defensive measures associated with searches, software downloads, email, Internet, add-ons, software coding and transferred files
3. Ensures that password characteristics are explained and enforced and that updates are required and enforced based on appropriate time intervals
4. Explains company or organization's policies regarding the storage, use and transfer of sensitive data, including intellectual property and personally identifiable information. Identifies data life cycle, data storage facilities, technologies and describes business continuity risks
5. Assigns individuals to the appropriate permission or access level to control access to certain web IP addresses, information and the ability to download programs and transfer data to various locations
6. Assists employees in the use of technologies that restrict or allow for remote access to the organization's information technology network
7. Develops security compliance policies and protocols for external services (i.e., Cloud service providers, software services, external data centers)
8. Complies with incident response and handling methodologies
9. Articulates the business need or mission of the organization as it pertains to the use of IT systems and the storage of sensitive data

1. Manages inventory of IT resources
2. Diagnoses and resolves customer-reported system incidents
3. Installs and configures hardware, software and peripheral equipment for system users
4. Monitors client-level computer system performance
5. Tests computer system performance
6. Troubleshoots system hardware and software
7. Administers accounts, network rights, and access to systems and equipment
8. Implements security measures for uses in system and ensures that system designs incorporate security configuration guidelines

1. Collaborates with system developers and users to assist in the selection of appropriate design solutions to ensure the compatibility of system components
2. Installs, replaces, configures and optimizes network hubs, routers and switches
3. Assists in network backup and recovery procedures
4. Diagnoses network connectivity problems
5. Modifies network infrastructure to serve new purposes or improve workflow
6. Integrates new systems into existing network architecture
7. Patches network vulnerabilities to ensure information is safeguarded against outside parties
8. Repairs network connectivity problems
9. Tests and maintains network infrastructure including software and hardware devices
10. Establishes adequate access controls based on principles of least privilege and need-to-know
11. Implements security measures for users in system and ensures that system designs incorporate security configuration guidelines

1. Checks system hardware availability, functionality, integrity and efficiency
2. Conducts functional and connectivity testing to ensure continuing operability
3. Conducts periodic server maintenance including cleaning (physically and electronically), disk checks, system configuration and monitoring, data downloads, backups and testing
4. Assists in the development of group policies and access control lists to ensure compatibility with organizational standards, business rules and needs
5. Documents compliance with or changes to system administration standard operating procedures
6. Installs server fixes, updates and enhancements
7. Maintains baseline system security according to organizational policies
8. Manages accounts, network rights and access to systems and equipment
9. Monitors and maintains server configuration
10. Supports network components
11. Diagnoses faulty system/server hardware; seeks appropriate support or assistance to perform server repairs
12. Verifies data redundancy and system recovery procedures
13. Assists in the coordination or installation of new or modified hardware, operating systems and other baseline software
14. Provides ongoing optimization and problem-solving support
15. Resolves hardware/software interface and interoperability problems
16. Establishes adequate access controls based on principles of least privilege, role-based access controls (RBAC) and need-to-know

1. Installs and maintains cyber security detection, monitoring and threat management software
2. Coordinates with network administrators to administer the updating of rules and signatures for intrusion/detection protection systems, anti-virus and network black and white list
3. Manages IP addresses based on current threat environment
4. Ensures application of security patches for commercial products integrated into system design
5. Uses computer network defense tools for continual monitoring and analysis of system activity to identify malicious activity

1. Applies security policies to meet security objectives of the system
2. Performs system administration to ensure current defense applications are in place, including on Virtual Private Network devices
3. Ensures that data back up and restoration systems are functional and consistent with company's document retention policy and business continuity needs
4. Identifies potential conflicts with implementation of any computer network defense tools. Performs tool signature testing and optimization
5. Installs, manages and updates intrusion detection system
6. Performs technical and non-technical risk and vulnerability assessments of relevant technology focus areas
7. Conducts authorized penetration testing (Wi-Fi, network perimeter, application security, cloud, mobile devices) and assesses results
8. Documents systems security operations and maintenance activities
9. Communicates potential risks or vulnerabilities to manager. Collaborates with others to recommend vulnerability corrections
10. Identifies information technology security program implications of new technologies or technology upgrades

1. Identifies organizational trends with regard to the security posture of systems; identifies unusual patterns or activities
2. Characterizes and analyzes network traffic to identify anomalous activity and potential threats; performs computer network defense trend analysis and reporting
3. Receives and analyzes network alerts from various sources within the enterprise and determines possible causes of such alerts
4. Runs tests to detect real or potential threats, viruses, malware, etc.
5. Assists in researching cost-effective security controls to mitigate risks
6. Helps perform damage assessments in the event of an attack
7. Monitors network data to identify unusual activity, trends, unauthorized devices or other potential vulnerabilities
8. Documents and escalates incidents that may cause immediate or long-term impact to the environment
9. Provides timely detection, identification and alerts of possible attacks and intrusions, anomalous activities, and distinguish these incidents and events from normal baseline activities
10. Uses network monitoring tools to capture and analyze network traffic associated with malicious activity
11. Performs intrusion analysis
12. Sets containment blockers to align with company policy regarding computer use and web access

1. Assists in the development of appropriate courses of action in response to identified anomalous network activity
2. Triages systems operations impact: malware, worms, man-in-the-middle attack, denial of service, rootkits, keystroke loggers, SQL injection and cross-site scripting
3. Reconstructs a malicious attack or activity based on network traffic
4. Correlates incident data to identify specific vulnerabilities and make recommendations that enable expeditious remediation
5. Monitors external data sources to maintain currency of Computer Network Defense threat condition and determines which security issues may have an impact on the enterprise. Performs file signature analysis
6. Performs analysis of log files from a variety of sources to identify threats to network security; performs file signature analysis
7. Performs computer network defense incident triage to include determining scope, urgency and potential impact; identifies the specific vulnerability; provides training recommendations; and makes recommendations that enable expeditious remediation
8. Receives and analyzes network alerts from various sources within the enterprise and determines possible causes of such alerts
9. Tracks and documents computer network defense incidents from initial detection through final resolution
10. Collects intrusion artifacts and uses discovered data to enable mitigation of potential computer network defense (CND) incidents
11. Performs virus scanning on digital media

• Learn what cybersecurity is and its potential impact to you. • Understand the most common threats, attacks and vulnerabilities. • Gain insights for how businesses protect their operations from attacks. • Find the latest job trends and why cybersecurity continues to grow.

• Explain the concept of network communication. • Create a simulated network using Cisco® Packet Tracer. • Configure basic network security. • Build a simple computer network using Cisco devices. • Troubleshoot basic network connectivity issues.

• Understand security controls for networks, servers and applications. • Learn valuable security principals and how to develop compliant policies. • Implement proper procedures for data confidentiality and availability. • Develop critical thinking and problem-solving skills using real equipment and Cisco Packet Tracer.

• Deepen knowledge in how best to detect and respond to security incidents. • Gain job-ready, practical skills in cybersecurity operations. • Develop critical thinking and problem-solving skills using real equipment and Cisco Packet Tracer. • Prepare for Cisco Certified CyberOps Associate Certification.

• Conduct end-to-end security assessments of IoT systems to demonstrate vulnerabilities. • Gain hands-on experience with IoT prototypes using a Raspberry Pi. • Recommend threat mitigation measures to minimize the risk in IoT solutions and networks. • Become proficient using real-world penetration and vulnerability testing tools such as Kali Linux.

As needed

As needed

As needed

As needed

As needed

As needed

As needed