Business Analyst

USDOL

National (OA)

Documents

Individual state requirements may vary. Please contact your local apprenticeship office to ensure this version is suitable to your state’s requirements.

Work Process Schedule

Work Process Content

On the Job Training

Anonymous

Demonstrate working knowledge of all data systems/tools

Gather and analyze data and develop solutions or alternative methods of proceeding

Create, maintain and validate reports

Communicate clear insights and make sound recommendations to business leaders

Gather and organize information on problems or procedures

Solve complex customer issues for business efficiencies

Confer with personnel concerned to ensure successful functioning of newly implemented systems or procedures

Review forms and reports and confer with management and users about format, distribution and purpose, identifying problems and improvements

Design, evaluate, recommend and approve changes of forms and reports

Design and build business metrics scorecards

Build, maintain and manage permissions for doc-share and/or web sites

Demonstrate understanding of policy/processes, and impact to the business.

Manage and execute projects and business initiatives

Creating cross functional relationships to execute complex customer resolutions

Demonstrate understanding of internal policies and procedures

Related Instruction Outline

Related Instruction Content

Training Provider(s):

180

RI hours

Foundational Skills

The apprentice will be exposed to course topics such as: Metrics: Basic - Advanced Systems & Tools, Resources: Basic - Advanced Understanding Business Segments Understanding Customer Experience

Microsoft Office Suite

The apprentice will be exposed to course topics such as: Word: Basic - Intermediate Excel: Basic - Advanced PowerPoint: Basic - Intermediate OneDrive: Basic - Intermediate Teams: Basic - Intermediate Outlook: Basic – Intermediate

Communication

The apprentice will be exposed to course topics such as: Change Management Basics – The people side of change management Facilitation – Communication Skills Training Top 11 Skills of an Effective Facilitator Presentation Skills: Basic - Intermediate

Leadership

The apprentice will be exposed to course topics such as: Leadership Seminars covering: Everyday Leadership Why good leaders make you feel safe Happy People, Bottom-Line Results, and the Power to Deliver Both 5 ways to lead in an era of constant change Leadership Foundations Conflict Resolution

SharePoint & Forms

The apprentice will be exposed to course topics such as: Designing and Creating SharePoint Sites Managing permissions in SharePoint Designing and Creating Forms

Project Management Basics

The apprentice will be exposed to course topics such as: Introduction to project management, stakeholders and scope Introduction to schedule planning

Querying Software Basics

The apprentice will be exposed to course topics such as: Structured Query Language (SQL)/Teradata Visual Basic for Applications (VBA) in Excel Tableau

Data Analysis and Storytelling

The apprentice will be exposed to course topics such as: Data Visualization Balanced Scorecard Basics Data Analysis Basic Concepts

Other Workplace Skills

The apprentice will be exposed to course topics covering the application of good practices in the exchange of information between two or more people in casual conversation or within a formal discussion through verbal and or written means. Internal Policies and Procedures Interpersonal Communications: oral and written Sexual Harassment Prevention Training

Similar Programs

Health Information Management Business Analyst

Competency • 13-1111.00

IT Business Analyst

Competency • 13-1111.00

Government Business Development Specialist

Competency • 13-1161.00

Health Information Management Data Analyst

Competency • 13-1111.00

Systems Analyst & Software Development (2017CBV1) Competency-Based

Competency • 15-1211.00