Workforce Development Professional

Anonymous

California (SAA)

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Work Process Schedule

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On the Job Training

Anonymous

Effectively use computer software and applications

Information, referral, career counseling and linking customers with employment, training and educational opportunities

Outreach, recruitment, comprehensive assessment, eligibility and job matching of customers

Customer service, including at-risk customers and those with barriers to employment

Case management and recordkeeping, including electronic records

Facilitate meetings and conduct workshops

Prepare written reports, manuals, handbooks or curriculum

Make oral presentations

Effective communication, collaboration and teamwork

Coordinate team projects or workgroups

Related Instruction Outline

Workforce Development Professional

Work Process Content

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