DevOps Apprentice (1129CB V1) Competency-Based

Anonymous

National (OA)

Documents

Individual state requirements may vary. Please contact your local apprenticeship office to ensure this version is suitable to your state’s requirements.

Work Process Schedule

Work Process Content

On the Job Training

Anonymous

Skills

Ongoing Business Cybersecurity Technical Support

Understanding and ability to recognize and diagnose common cybersecurity threats.
Knowledge of best practices in creating user accounts and controlling access and limited ability to implement them.

Business Knowledge Base Development

Ability to review and provide feedback on existing documentation.
Ability to validate existing user documentation.
Technical Writing ability and ability to create charts and reports.

Support Desk

Understanding Ticketing Systems and Ticketing Workflows.
Ability to perform high-quality customer support operations.
Knowledge of Ticket Queues and understanding of general content of tickets.

Software Design and Coding

Understanding of internal design principles and processes. Familiarity with technologies in use in the workplace.
Ability to design and implement data models in an application.
Ability to incorporate effective security models into code. Familiarity with Python, Dart, and other programming languages used within the department. Ability to adapt code to new paradigms, products, and requirements.
Participate in an inter-company group in order to create documentation for the use of new applications. Document the results of the group study for future user implementation.

Software Testing

Performance of unit testing and static code analysis
Understand test, manipulate end-user applications in order to discover flaws, vulnerabilities, bugs. Perform unit testing and rework code. Create recommendations &requests for comments based on findings from testing.

Agile Workflow participation

Ability to participate in the application development process from coding and documentation to testing and release.

Instituting Observability

Ability to analyze project goals and provide assessments of reachability and measurability.
Ability to gather data relevant to customer requirements and show proof of value.

Security Monitoring

Understanding and ability to recognize and diagnose common cybersecurity threats.
Knowledge of best practices in creating user accounts and controlling access and limited ability to implement them.

Network Automation

Ability to generate and maintain a range of devices and systems for network automation.
Ability to review and analyze automation scripts for accuracy, effectiveness, and disaster prevention.
Ability to write Ansible and Terraform scripts for automating deployments.

Business Knowledge Base Development

Ability to review and provide feedback on existing documentation.
Ability to validate existing user documentation.
Technical Writing ability and ability to create charts and reports.

Support Desk

Understanding Ticketing Systems and Ticketing Workflows.
Ability to perform high-quality customer support operations.
Knowledge of Ticket Queues and understanding of general content of tickets.

Ongoing Business Cybersecurity Technical Support

Understanding and ability to recognize and diagnose common cybersecurity threats.
Knowledge of best practices in creating user accounts and controlling access and limited ability to implement them.

Software Design and Coding

Understanding of internal design principles and processes. Familiarity with technologies in use in the workplace.
Ability to design and implement data models in an application.
Ability to incorporate effective security models into code. Familiarity with Python, Dart, and other programming languages used within the department. Ability to adapt code to new paradigms, products, and requirements.
Participate in an inter-company group in order to create documentation for the use of new applications. Document the results of the group study for future user implementation.

Software Testing

Performance of unit testing and static code analysis
Understand test, manipulate end-user applications in order to discover flaws, vulnerabilities, bugs. Perform unit testing and rework code. Create recommendations &requests for comments based on findings from testing.

Agile Workflow participation

Ability to participate in the application development process from coding and documentation to testing and release.

Instituting Observability

Ability to analyze project goals and provide assessments of reachability and measurability.
Ability to gather data relevant to customer requirements and show proof of value.

Security Monitoring

Understanding and ability to recognize and diagnose common cybersecurity threats.
Knowledge of best practices in creating user accounts and controlling access and limited ability to implement them.

Network Automation

Ability to generate and maintain a range of devices and systems for network automation.
Ability to review and analyze automation scripts for accuracy, effectiveness, and disaster prevention.
Ability to write Ansible and Terraform scripts for automating deployments.

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