Apprentices progress at their own pace – they demonstrate
competency in skills and knowledge through assessment tests,
but are not required to complete a specific number of hours.
competency in skills and knowledge through assessment tests,
but are not required to complete a specific number of hours.
Public Administration Management
Anonymous
Colorado (OA)
Work Process Content
On the Job Training
Anonymous
19
Skills
Job Knowledge
4
Job Knowledge
4
- Demonstrates skill in the application of occupational knowledge for areas of responsibility
- Maintains currency on relevant changes or updates required to perform the job
- Takes opportunities to expand, enhance and/or increase knowledge of relevant job skills
- Provides a consistently acceptable level of quality, quantity, and timeliness of work
Customer Service/Interpersonal Skills
5
Customer Service/Interpersonal Skills
5
- Understands customer from their point of view, anticipates needs & attempts to meet those needs
- Responds to customers in a manner that is timely, prompt, courteous, accurate and professional
- Works in a collaborative manner and offers assistance/pitches in without being prompted
- Treats others with respect, courtesy, tact, and diplomacy, particularly in difficult situations and resolves conflict appropriately
- Practices in a non-discriminatory manner and is open to differing opinions and ideas
Communication
5
Communication
5
- Readily keeps others informed and shares information as necessary for them to perform their jobs
- Listens effectively and appropriately responds/reacts to communications received
- Written communication demonstrates appropriate use of language, grammar and organization
- Oral communication is organized, straightforward, and effective
- Adapts communication methods to respond to different audiences
Accountability
5
Accountability
5
- Employee is a self-starter and displays drive and energy
- Conveys a positive and professional image of the organization to others
- Demonstrates high ethical standards in all areas (e.g., work hours, confidentiality, use of resources)
- Fulfills obligations, keeps commitment to others, and takes responsibility for actions
- Supports management decisions and accepts direction with a positive attitude
Related Instruction Content
Training Provider(s):
University of Colorado – Denver (School of Public Affairs)
Colorado State University
Adams State University
University of Colorado – Denver (Center for New Directions in Politics and Public Policy)
2K
RI hours
Civic Engagement
45
Civic Engagement
45
Research Methods for Public Policy and Administration
45
Research Methods for Public Policy and Administration
45
Program Evaluation and Quantitative Methods
45
Program Evaluation and Quantitative Methods
45
Organizational Theory
45
Organizational Theory
45
Theories of the Public Policy Process
45
Theories of the Public Policy Process
45
Public Personnel Administration
45
Public Personnel Administration
45
Public Budgeting and Finance
45
Public Budgeting and Finance
45
Capstone
45
Capstone
45
Advanced Public Administration
45
Advanced Public Administration
45
Public Policy Analysis
45
Public Policy Analysis
45
Ethics and Efficacy: Policymaking Across Borders
45
Ethics and Efficacy: Policymaking Across Borders
45
Policymaking and Accountability in Non-Democratic Regimes
45
Policymaking and Accountability in Non-Democratic Regimes
45
Toolkit for International Policy Practitioners
45
Toolkit for International Policy Practitioners
45
Principles and Processes of International Management
45
Principles and Processes of International Management
45
State and Local Finance
45
State and Local Finance
45
Administrative Law
45
Administrative Law
45
Healthcare Finance
45
Healthcare Finance
45
Infrastructure Management
45
Infrastructure Management
45
Special Topics in Public Policy and Administration
45
Special Topics in Public Policy and Administration
45
Social Equity in Public Service
45
Social Equity in Public Service
45
Evidence Based Decision Making
45
Evidence Based Decision Making
45
City Management
45
City Management
45
Urban Policy and Management
45
Urban Policy and Management
45
Seminar: American Political Thought
Seminar: American Political Thought
Social Justice and Globalization
Social Justice and Globalization
Politics of the Budgetary Process
Politics of the Budgetary Process
State Politics: Focus Colorado
State Politics: Focus Colorado
Gentrification and Social Policy
Gentrification and Social Policy
Social Economy and Sustainable Development
Social Economy and Sustainable Development
The Legislative Process
The Legislative Process
Leadership and Organizational Development
Leadership and Organizational Development
Nonprofits and Social Change
Nonprofits and Social Change
Local Government and Administration
Local Government and Administration
Ethical Responsibilities of Leaders
Ethical Responsibilities of Leaders
Seminar: Politics, Public Policy, and Leadership
Seminar: Politics, Public Policy, and Leadership
Labor and Working Class Politics
Labor and Working Class Politics
Seminar: Environmental Politics and Public Policy
Seminar: Environmental Politics and Public Policy
The Cooperative Movement: Politics and Policy
The Cooperative Movement: Politics and Policy
Comparative Governance: Environment and Society
Comparative Governance: Environment and Society
Social Movements: Democracy and Global Politics
Social Movements: Democracy and Global Politics
Conflict Resolution and Public Consent Building
Conflict Resolution and Public Consent Building
The Political Economy of Inequality
The Political Economy of Inequality
Independent Study
Independent Study
Intro to Public Administration
45
Intro to Public Administration
45
Research Methods and Data Analysis
45
Research Methods and Data Analysis
45
Organizational and Community Behavior
45
Organizational and Community Behavior
45
Capstone Practicum
45
Capstone Practicum
45
Public Law, Policy and the Regulatory Environment
45
Public Law, Policy and the Regulatory Environment
45
Practicum I
45
Practicum I
45
Public Budgeting, Finance and Project Management
45
Public Budgeting, Finance and Project Management
45
Human Resources and Leadership Development in the Public Sector
45
Human Resources and Leadership Development in the Public Sector
45
Practicum II
45
Practicum II
45
Practicum III
45
Practicum III
45
Community and Economic Development
45
Community and Economic Development
45
Planning in the Real World
45
Planning in the Real World
45
Practicum IV
45
Practicum IV
45
Emergency Management: Infrastructure and Services
45
Emergency Management: Infrastructure and Services
45
Introduction to Public Administration and Public Service
45
Introduction to Public Administration and Public Service
45
Organizational Management and Behavior
45
Organizational Management and Behavior
45
Research and Analytic Methods
45
Research and Analytic Methods
45
Economics and Public Finance -OR- Public Budgeting and Finance
45
Economics and Public Finance -OR- Public Budgeting and Finance
45
The Policy Process and Democracy
45
The Policy Process and Democracy
45
Public Service Leadership and Ethics
45
Public Service Leadership and Ethics
45
Evidence-Based Decision-Making
45
Evidence-Based Decision-Making
45
Qualitative Research Methods
Qualitative Research Methods
Rocky Mountain Program
Rocky Mountain Program
Denver Community Leadership Forum
Denver Community Leadership Forum
Seminar in Nonprofit Management
Seminar in Nonprofit Management
Effective Grant Writing for Nonprofit and Public Sector Managers
Effective Grant Writing for Nonprofit and Public Sector Managers
Nonprofits and Public Policy
Nonprofits and Public Policy
Civil Society and Nongovernmental Organizations
Civil Society and Nongovernmental Organizations
Collaboration Across Sectors
Collaboration Across Sectors
Nonprofit Financial Management
Nonprofit Financial Management
Philanthropy
Philanthropy
Fundraising & Financial Resource Development
Fundraising & Financial Resource Development
Nonprofit Boards and Executive Leadership
Nonprofit Boards and Executive Leadership
Strategic Management for Nonprofit and Public Managers
Strategic Management for Nonprofit and Public Managers
Social Entrepreneurship
Social Entrepreneurship
Comparative Nonprofit Sector Development
Comparative Nonprofit Sector Development
Education Policy
Education Policy
Education Finance
Education Finance
Human Resource Management
Human Resource Management
Education Systems Leadership
Education Systems Leadership
Intergovernmental Management
Intergovernmental Management
Managing Diversity
Managing Diversity
Managing Conflict and Change
Managing Conflict and Change
American Public Service Environment
American Public Service Environment
Comparative Public Administration for International Students
Comparative Public Administration for International Students
Policy Formulation & Implementation
Policy Formulation & Implementation
Public Policy Analysis
Public Policy Analysis
Public Private Partnerships
Public Private Partnerships
Intermediate Statistical Analysis
Intermediate Statistical Analysis
Program Evaluation
Program Evaluation
Capstone Seminar
Capstone Seminar
Media and Public Policy
Media and Public Policy
Citizen Participation: Theory and Practice
Citizen Participation: Theory and Practice
Administrative Law
Administrative Law
Law and Public Policy
Law and Public Policy
Negotiation and Conflict Resolution
Negotiation and Conflict Resolution
Environmental and All-Hazards Management Law
Environmental and All-Hazards Management Law
Political Advocacy
Political Advocacy
Contemporary Issues in Revenue and Tax Administration and Policy
Contemporary Issues in Revenue and Tax Administration and Policy
Public Financial Management and Policy
Public Financial Management and Policy
Organization Development
Organization Development
Health Policy
Health Policy
Local Government Management
Local Government Management
Local Government Politics and Policy
Local Government Politics and Policy
Social Problems and Policies
Social Problems and Policies
Economic Development
Economic Development
Seminar in Environmental Politics and Policy
Seminar in Environmental Politics and Policy
Seminar in Environmental Management
Seminar in Environmental Management
Colorado Politics, Policy, and Administration
Colorado Politics, Policy, and Administration
Environmental and Hazards Law
Environmental and Hazards Law
Public Service in Emergency Management and Homeland Security
Public Service in Emergency Management and Homeland Security
Principles of Emergency Management
Principles of Emergency Management
Public Sector Technology
Public Sector Technology
Public Policies for Hazards and Disasters
Public Policies for Hazards and Disasters
Sustainable Energy Policy
Sustainable Energy Policy
Nature and Scope of Interpersonal Violence
Nature and Scope of Interpersonal Violence
The Psychology of Interpersonal Violence
The Psychology of Interpersonal Violence
Interpersonal Violence Law and Policy
Interpersonal Violence Law and Policy
Interpersonal Violence Leadership, Advocacy, and Social Change
Interpersonal Violence Leadership, Advocacy, and Social Change
Interpersonal Violence and Health Care
Interpersonal Violence and Health Care
Interpersonal Violence, Health Advocacy and Systems Change
Interpersonal Violence, Health Advocacy and Systems Change
Special Topics: Public Administration
Special Topics: Public Administration
Professional Topics in Public Service
Professional Topics in Public Service
Community-Based Field Experience and Seminar
Community-Based Field Experience and Seminar
Independent Study
Independent Study
Internship
Internship
Master's Thesis
Master's Thesis