competency in skills and knowledge through assessment tests,
but are not required to complete a specific number of hours.
Industrial Engineering Technician
Tooling U-SME, Inc.
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Work Process Content
On the Job Training
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Safety and Health
5
- Follow all safety procedures and policies.
- Work safely around machinery and others.
- Properly use all Tools, Test Equipment and required Personal Protective Equipment (PPE).
- Adhere Lock Out/Tag Out procedure whenever required.
- Properly use, store and dispose of all trade-related hazardous materials.
Aerospace Principles and Laws & Regulations
2
- Demonstrate understanding of the concepts of science, engineering and business related to aeronautics and space research, design, manufacture, operation and maintenance.
- Adhere to Aerospace Laws and Regulations relevant to Aerospace work.
Engineering Drawings & Prints / Sciences
8
- Define and interpret various sections of blueprint, schematics and technical drawings.
- Select gauges according to feature or characteristics to be measured the applicable tolerance and the accuracy, and the resolution and capability of the test instrument.
- Read a Geometric Dimensioning and Tolerancing (GD&T) print to determine all datum surfaces for a sample part.
- Apply a working knowledge of the engineering sciences.
- Apply a working knowledge of the natural sciences.
- Apply a working knowledge of manufacturing processes.
- Apply a working knowledge of raw materials.
- Apply a working knowledge of production processes, quality control, costs, and other techniques for maximizing the effective manufacture and distribution of goods.
Metrology & Quality Assurance, Total Quality Management
12
- The Fundamentals of Metrology introduce concepts of measurement systems, units, measurement uncertainty, measurement assurance, traceability, basic statistics and how they fit into a Quality Management System.
- Identify and use reference materials to ensure good quality, accurate, traceable measurement results.
- Explain highlights and key concepts of key topics and how these topics fit in to a management system using ISO as the basis.
- Difference and understanding between quality assurance and quality control.
- Understanding Inspection as the process of measuring, examining, and testing to gauge one or more characteristics of a product or service and the comparison of these with specified requirements to determine conformity.
- Products, processes, and various other results can be inspected to make sure that the object coming off a production line, or the service being provided, is correct and meets specifications.
- Understanding use of Portable and Stationary devices commonly used in an aerospace manufacturer's environment for inspection and measurement.
- Basic review of Length, Mass, Time, Electric current, Thermodynamic temperature, Amount of substance and Luminous intensity.
- Document process, procedures and responsibilities for achieving quality policies and objectives using a Quality Management System (QMS) as applicable to the facility.
- Follow ISO 9001:2015 quality management system protocols for the seven quality management principles to be applied for organizational improvement: customer focus, leadership, engagement of people, process approach, improvement, evidence-based decision making and relationship management.
- Utilize the aerospace specific quality management standards prescribed by AS9100.
- Appropriately apply concepts of Total Quality Control and Total Quality Management as applicable.
Quality Control
18
- Perform Quality Control functions as applicable to company processes, procedures and products.
- Conduct tests and inspections of products to evaluate quality or performance.
- 100% sampling or Statistical Process Control (SPC).
- Evaluate information to determine compliance with standards, laws and regulations.
- Monitor and review information from materials, events or the environment to detect or assess problems.
- Estimating the Quantifiable Characteristics of Products, Events, or Information - Estimating sizes, distances, and quantities; or determining time, costs, resources, or materials needed to perform a work activity.
- Interpreting the Meaning of Information for Others - Translating or explaining what information means and how it can be used.
- Inspecting Equipment, Structures, or Material - Inspecting equipment, structures, or materials to identify the cause of errors or other problems or defects.
- Processing Information - compiling, coding, categorizing, calculating, tabulating, auditing, or verifying information or data.
- Analyze data to inform operational decisions or activities.
- Monitor organizational procedures to ensure proper functioning.
- Communicate organizational information to customers or other stakeholders.
- Maintain knowledge of current developments in area of expertise.
- Develop operating strategies, plans, or procedures.
- Analyze data to assess operational or project effectiveness.
- Recommend organizational process or policy changes.
- Advise customers on technical or procedural issues.
- Inspect condition or functioning of facilities or equipment.
Software Systems and Information Safeguarding
6
- Utilize Microsoft applications including Excel, Word, PowerPoint, Outlook, Project and Access.
- Program macros to apply the needs when working in Microsoft software.
- Utilize diagnostic, configuration and calibration software.
- Utilize testing and analytical software applications.
- Utilize documentation management applications.
- Adhere to safeguarding practices to protection information from others who do not possess the need to know or access the information.
Continuous Improvement and Lean
11
- Identify and interpret the protocol for the various types of audits to include internal, external, system, product and process.
- Develop and use various types of audit tools to include checklists, log sheets, sampling plans, record and document reviews and forward and backward tracing.
- Develop Corrective Action Requests (CARs) to support quality improvement.
- Develop quality tool and techniques to communicate quality data to include Pareto charts, cause and effect diagrams, flowcharts, control charts, check sheets, scatter diagrams and histograms.
- Perform the various stages of the audit process to include planning, performance and closure.
- Measure central tendency by calculating mean, median and mode and measure dispersion by calculating range, standard deviation and variance and proportion by calculating percentage and ration measures for various data sets.
- Determine whether a process is in statistical control by analyzing data patterns (runs, trends and hugging) and what actions should be taken in response using principles of Statistical process Control (SPC).
- Apply lean tools for eliminating waste through the implementation of a 6S project and Value-Stream Mapping.
- Conduct a Kaizen event to improve a designated process.
- Apply project management principles to monitor the success of pans.
- Utilize Six Sigma concepts to demonstrate the improved output quality of a process by identifying and removing the causes of defects and minimizing variability in manufacturing and business process.
Problem Solving
8
- Demonstrate tracing of defects using root cause analysis.
- Apply problem-solving tools through the plan-do-check-act (PDCA) or plan-do-study-act (PDSA) cycles.
- Communicate effectively with co-workers, suppliers, customers, etc. to solve problems.
- Read machine inputs/outputs, diagnostics, and measuring instruments; use powers of observation (five senses) and identify the cause(s) of problem to determine a repair strategy.
- Refer/discuss problem(s) with appropriate personnel as needed; assist in completion of repair.
- Contact vendors to secure needed parts and/or to obtain technical assistance.
- Document failure modes; review results and available information; use analysis to improve future operations (if applicable).
- Build and manage a project plan using Gantt chart software.
Behavioral
27
- Participation in team discussions/meetings
- Focus in team discussions/meetings
- Focus during independent work
- Openness to new ideas and change
- Ability to deal with ambiguity by exploring, asking questions, etc.
- Knows when to ask for help
- Able to demonstrate effective group presentation skills
- Able to demonstrate effective one-on-one communication skills
- Maintains an acceptable attendance record
- Reports to work on time
- Completes assigned tasks on time
- Uses appropriate language
- Demonstrates respect for patients, co-workers and supervisors
- Demonstrates trust, honesty and integrity
- Requests and performs work assignments without prompting
- Appropriately cares for personal dress, grooming and hygiene
- Maintains a positive attitude
- Cooperates with and assists co-workers
- Follows instructions/directions
- Able to work under supervision
- Able to accept constructive feedback and criticism
- Able to follow safety rules
- Able to take care of equipment and work place
- Able to keep work area neat and clean
- Able to meet supervisor's work standards
- Able to not let personal life interfere with work
- Adheres to work policies/rules/regulations
Related Instruction Content
Training Provider(s):
Safety & Health
24
(6 hours per year) Observe safe practices, in accordance with OSHA, FDA and organizational requirements, when performing tasks within the working environment. • 6S • First Aid & CPR • General Workplace Safety • Hazardous Materials Awareness Training • Lock-Out/Tag-Out (LOTO) • Proper Use of All Personal Protective Equipment (PPE) to include respiratory protection/hearing conservation training • Right-to-Know/ Safety Data Sheets (SDS)/GHS System
Aerospace Industry Principles and Laws & Regulations
16
(4 Hours per year) Apply a working knowledge of foundational drawing and print reading skills when interpreting specifications. • Aerospace Industry Overview • Industry Rules, Regulations, and Requirements
Engineering Drawings & Prints / Sciences
40
(10 Hours per year) Apply foundational or working knowledge of engineering science, mathematics skills, and common manufacturing processes within defined tolerances, to meet specific product requirements and when interpreting specifications. • Functions and Graphs • Geometric Dimensioning & Tolerances • Interpreting Blueprints • Mathematics (Algebra, Geometry, Trigonometry, Calculus, Statistics) • Metallurgy • Physical Sciences (Physics, Chemistry) • Statics/Dynamics • Units of Measurement
Metrology, Quality Assurance, Total Quality Management
80
(20 Hours per year) Apply a working knowledge of metrology, calibration, and quality management techniques to meet product and customer requirements. • Closed-Loop Quality Management System • Metrology & Calibration • Planning and implementing a quality assurance program • Total Quality Management • Measurement and Testing Techniques • Human Factors in Quality Assurance
Quality Control
200
(50 Hours per year) Apply a working knowledge of quality control practices, concepts, terminology and quality tools to ensure the product meets required specifications. • Good Manufacturing Practices • Process Improvement and Quality Control • Quality Project Management • Quality Concepts and Terminology • Precision Measuring Instruments • Quality Control of Manufactured Products • Statistical Process Control
Software Systems and Information Safeguarding
80
(20 Hours per year) Apply a working knowledge of software applications to create, organize, manage and secure digital information within a manufacturing environment. • Analytical or Scientific Software such as MATLAB (MATLAB is a multi-paradigm numerical computing environment and proprietary programming language developed by MathWorks.) • Compliance Software as applicable • Content Workflow Software as applicable • Data Entry and Data Query • Documentation Management Software such as AS9102 Software • Enterprise Resource Planning Software • Program Testing Software as applicable • Microsoft Office Suite – Excel, Word, PowerPoint • Microsoft Project and Access • Information Security Best Practices/Cybersecurity - NIST 171
Continuous Improvement and Lean
80
(20 Hours per year) Apply common systems for designing and measuring work processes and the commitment to continuous improvement through empowerment and management by people and data. • Continuous Improvement Principles • Lean Manufacturing Principles • Lean Management Principles • Lean Six Sigma Principles
Problem Solving
40
(10 Hours per year) Apply a working knowledge of analyzing information and evaluating results to choose the best solution and solve problems. • Root Cause Analysis • Six Sigma
Other Workplace Skills
16
(4 hours per year) Apply good practices in the exchange of information between two or more people in casual conversation or within a formal discussion through verbal and or written means. • Interpersonal Communications: oral and written • Sexual Harassment Prevention Training • Work Readiness Skills