1. Suggest and/or initiate orientation, education and training programs to ensure staff competence.
2. Consult on educational or learning needs with all departments and individual staff as needed.
3. Assess learning needs through surveys, interviews and review of facility data such as satisfaction surveys, regulatory surveys, internal surveys, Quality Indicators (QIs) and Quality Measures (QMs).
4. Maintain training records and tracks attendance.
5. Provide a variety of learning opportunities incorporating adult learning principles.
6. Plan educational opportunities to meet state, federal and facility needs and requirements.

1. Acts as liaison between staff development and/or committees.
2. Provide individuals and/or teams with direction, encouraging, teamwork and collaboration.
3. Provide consultation to individual and/or departmental teams as needed.
4. Delegate, monitor and direct assignments for in-services or self-study education.

1. Update staff on changes in work or workplace related to training requirements and in-service education as well as other learning opportunities.
2. Plan and organize work and educational opportunities to ensure timely task completion and work flow.
3. Make sound, timely decisions with consideration of ramifications when scheduling in-services or other training (i.e. minimize overtime and maximize attendance).
4. Analyze issues, prioritize problems and involves appropriate individuals to select plan for resolution, anticipating outcomes and managing consequences.
5. Develop and maintain department budget efficiently.

1. Provide formal and informal recognition and rewards for employees for positive performance.
2. Participate in providing instruction to enhance on the job learning related.
3. Initiate improvement plans needed and supports staff through training and follow up monitoring.

1. Managing Work Teams (departmental education needs, QA committee and/or teams, etc.) 2. Managing Resources (supplies, equipment, staff, time, recording of Distance Learning Network (DLN) broadcasts and arranging and documenting in-service attendance, providing mandated education and orientation, etc.) 3. Interpersonal Relations (peers, other departments, families, subordinates, physicians)

1. Managing Resident Quality and The Survey Process 2. may also add some specifics related to Federal Regulation tags here related to CNA training and staff educational requirements