1. Suggest and/or initiates quality improvement studies and follow up.
2. Consult on projects for improvement.
3. Collect data, completing various audits and summarizing results and assists others to do so.
4. Assist in development of improvement plans, testing ideas and provides direction to others working with quality initiatives.
5. Respond to complaints about quality in a timely manner and implements plan for improvement.
6. Formulate summary reports from data analysis and assists others to do so.
7. Prioritize quality improvement initiatives and prepares and provides report to Quality Assessment (QA) Committee.
8. Ensure minutes are kept from QA meetings and actions for improvement documented.
9. Assist in educating staff on quality projects and in understanding survey process including using quality audits when indicated.

1. Act as liaison between quality groups and/or committees.
2. Provide individuals and/or teams with direction, encouraging, teamwork and collaboration.
3. Provide consultation to individual and/or quality teams as needed.
4. Delegate, monitor and direct assignments for quality teams or individuals completing focus audits in collaboration with appropriate supervisors and/or the administrator.

1. Update staff on changes in work or workplace related to quality improvement activities.
2. Plan and organizes work to ensure timely task completion and work flow.
3. Make sound, timely decisions with consideration of ramifications.
4. Analyze issues, prioritize problems and involve appropriate individuals to select plan for resolution, anticipating outcomes and managing consequences.
5. Develop and maintain department budget efficiently.

1. Provide formal and informal recognition and rewards for employees for positive performance and improvements.
2. Participate in providing instruction to enhance on the job learning.
3. Collaborate with others in developing improvement plans and analyzing process variation.
4. Initiate improvement plans needed and supports staff through training and follows up on progress and completion.
5. Provide recognition to employees that help to initiate organizational improvement.
6. Encourage employees to take on new challenges and offer ideas.

1. Managing Work Teams (quality improvement teams, etc.) 2. Managing Resources (supplies, equipment, staff, time) 3. Interpersonal Relations (peers, other departments, families, subordinates, physicians)

1. Managing Resident Quality And The Survey Process 2. may also add some specifics related to Federal Regulation Tags here and/pr professional care standards