A. Proper shop tool and equipment usage and related safety procedures. B. Demonstrate procedures for handling and storing hazardous shop materials. C. Utilize personnel protection as required related to marine service and repair procedures. D. Proper use and of common hand and power tools. E. Proficient use of dealership and manufacturer resources, such as reference materials, service manuals, and parts documentation. F. Understanding of correct dealership process for service procedures. G. Recognize proper care of boats while performing service procedures. H. Safely operate a boat in water to evaluate performance or other running issues.

A. Communicate effectively in written and verbal form with customers relative to required, recommended, and performed service operations. B. Complete a work order and gather required information before work is performed. C. Demonstrate professionalism in appearance and work areas. D. Understand the relationship between sales, service, and parts departments and its impact on Customer Service Scores. E. Demonstrate professionalism when communicating with current or potential customers.

A. Demonstrate the ability to perform scheduled maintenance on all components of an outboard motor. B. Test and evaluate two-stroke and four-stroke outboard motors for proper operation. C. Demonstrate the ability to utilize stand-alone equipment for diagnosis of components and systems. D. Isolate and repair or replace failed components on two-stroke and four-stroke outboard motors.

A. Demonstrate the ability to utilize computer based diagnostic equipment. B. Demonstrate the ability to utilize stand-alone equipment for diagnosis of components and systems. C. Read and use wiring diagrams to identify failures. D. Demonstrate knowledge of the various ignition system types and their method of operation and testing. E. Evaluate the function of ignition system components on two-stroke and four-stroke outboard motors.

A. Identify fuel system components and routine adjustments on carbureted and fuel injected two-stroke and four-stroke motors. B. Demonstrate the ability to perform scheduled maintenance on all components of an outboard motors fuel system. C. Evaluate the function of fuel system components on carbureted and fuel injected two-stroke and four-stroke outboard motors.

A. Demonstrate the ability to perform scheduled maintenance on all components of an outboard motors lower unit. B. Perform a pressure test to lower units to determine the location of leaks. C. Correctly measure and determine required shims for a lower unit. D. Determine the correct propeller for a boat package.

A. Demonstrate the ability to perform scheduled maintenance on all components of Trim and Tilt unit. B. Correctly disassemble and reassemble a Power Trim and Tilt unit.

A. Demonstrate the ability to perform scheduled maintenance on all components that are required to rig an outboard motor. B. Have an understanding of components required to rig a mechanically controlled outboard motor. C. Have an understanding of components required to rig an electronically controlled outboard motor. D. Utilize correct testing equipment to troubleshoot a rigging problem.

A. Service trailer wheel bearings. B. Service trailer brake systems. C. Troubleshoot trailer electrical systems.

A. Yamaha Service Skills Training Course B. Yamaha Introduction to Outboard Systems C. Complete a Coast Guard Approved Boating Safety Course D. Complete a Red Cross First-Aid Course

A. Yamaha Drive Train Systems B. Yamaha Inline Engine Systems C. Yamaha V-Engine Systems D. Yamaha Electrical Systems E. Yamaha Helm Master F. Yamaha Endless Propeller Solutions G. Doing Business with Yamaha Service H. Industry related web-based training I. Other related training though local technical colleges