Care Manager Assistant

Anonymous

Colorado (OA)

Documents

Individual state requirements may vary. Please contact your local apprenticeship office to ensure this version is suitable to your state’s requirements.

Work Process Schedule

Work Process Content

On the Job Training

Anonymous

Skills

Workplace Safety and JFS Company Protocol

Identify hazards associated with the workplace and record and report in accordance with organizational procedure.
Understand all workplace safety requirements at all times.
Understand and maintain all organizational security arrangements and approved procedures.
Understand and comply with all emergency procedures in accordance with organizational policy.

Program Assistant

Kosher Meals On Wheels: Helps with KMOW delivery as needed.
Kosher Meals On Wheels: Organize and train volunteers to assist with KMOW. Manage site deliveries and update and modify as needed
Pantry Delivery Program: Assists with reminder calls to pantry delivery clients
Pantry Delivery Program: Assists with delivery packing and delivery preparation
Demonstrate a knowledge of Pantry Program operation and organization. Determine best practices and areas for improvement and efficiency.

Care Manager Assistant

Assists Care Managers (CM) with client re-assessments for services either by phone or by home visit.
Supports CM with ongoing needs of their caseloads as directed by CM and completes appropriate timely documentation and billing of services provided.
In support of ACC care management services, carries a small caseload of clients receiving KMOW and DRCOG services. Completes appropriate timely documentation and billing of services provided.
Transports clients as necessary, including medical appointments and, if requested by client or CM, is present during the actual visit, takes notes and communicates to other parties as directed. Completes appropriate timely documentation and billing of visits.
Assists care managers with assessment and reassessment data entry in State SUDS database
Assists program manager/director with monthly billing data entry for DRCOG services
Covers community office hours as needed.
Provides support to agency wide central intake as needed.

ACC Department Assistance

Provides technical assistance and general support to department volunteers and student interns.
Participates in department and agency meetings as well as ad hoc committees as requested by supervisor or director.
Attends professional seminars, trainings, in-services and other staff development opportunities.

Related Instruction Outline

Care Manager Assistant

Work Process Content

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