competency in skills and knowledge through assessment tests,
but are not required to complete a specific number of hours.
Automotive Technician Specialist – Lead Tech “A”
Tesla, Inc.
Work Process Content
On the Job Training
Shop Safety, First Aid and Hazardous Waste Disposal
4
- Identify shop hazards and explain the necessary steps to avoid personal injury or property damage
- Identify and define hazardous materials by chemical and physical properties, such as: color, corrosivity, density, flammability, reactivity, specific gravity, and toxicity.
- Apply federal, state, and local regulations when storing and disposing of chemical materials and waste and know where to find current information about implementing these regulations.
- High voltage awareness
Suspension and Steering
8
- Disable and enable supplemental restraint system (SRS).
- Remove and replace steering wheel; center/time SRS coil (clock spring).
- Adjust manual or power non-rack and pinion worm bearing preload and sector lash.
- Remove and replace manual or power rack and pinion steering gear; inspect mounting bushings and brackets.
- Remove and replace air ride struts
- Remove and replace front and rear sub frames
- Perform four wheel alignments and ride high calibration
- Test, diagnose and repair noise, vibration and harshness concerns
Brakes
6
- Diagnose pressure concerns in the brake system using hydraulic principles (Pascal’s Law).
- Measure brake pedal height; determine necessary action.
- Inspect the vacuum-type power booster unit for vacuum leaks; inspect the check valve for proper operation; determine necessary action.
- Service electric vehicle iBooster systems
- Perform four wheel brake bleed
- Measure annual ware on brake pads and rotors
Electrical/Electronic Systems/High Voltage Systems
18
- Identify and interpret electrical/electronic system concern; determine necessary action.
- Research applicable vehicle and service information, such as electrical/electronic system operation, vehicle service history, service precautions, and technical service bulletins.
- Diagnose electrical/electronic integrity for series, parallel and series-parallel circuits using principles of electricity (Ohm’s Law).
- Use wiring diagrams during diagnosis of electrical circuit problems.
- Demonstrate the proper use of a digital multimeter (DMM) during diagnosis of electrical circuit problems.
- Measure source voltage and perform voltage drop tests in electrical/electronic circuits using a voltmeter; determine necessary action.
- Check continuity and measure resistance in electrical/electronic circuits and components using an ohmmeter; determine necessary action.
- Infotainment systems
- Maintain or restore electronic memory functions.
- 10. Communicate, test, diagnose and repair E-fuse modules
- Diagnose high voltage charging system for the cause of undercharge, no-charge, and overcharge conditions.
- Diagnose high voltage isolation, high voltage interlock loop and high voltage pre-charge
- Check for module communication errors using a scan tools.
- Remotely diagnose vehicles with online applications
- Test, diagnose and repair autopilot driver assist systems
- Diagnose and repair high voltage drive units
- Diagnose and repair high voltage onboard chargers (alternating current charging)
- Diagnose and repair high voltage battery management system (direct current charging)
Tire
4
- Remove; replace high performance, low profile monitoring systems.
- Perform mid thread tire patch
- Mount and balance tires
- Road test for tire relates issues
Heating, Cooling and Air Conditioning
7
- Heating and cooling diagnostics/trouble shooting and repair.
- Identification of air conditioning components and system requirements and procedures.
- Air conditioning diagnostics/trouble shooting and repair.
- Identification and proper handling of refrigerant gasses.
- Recovery/recycle of refrigerant.
- Air conditioning refrigerant retrofits.
- EPA 609 Certification.
Glazing and Body Repair
3
- Remove and replace windshield, backlight glass and quarter glass
- Panel preparation for body repair
- Painting body panels and parts
Behavioral Competencies
32
- Participates and focuses in team discussions/meetings
- Seeks constant improvement in work processes and techniques
- Focuses during independent work
- Expresses openness to new ideas and change
- Deals with ambiguity by exploring, asking questions, etc.
- Knows when to ask for help
- Demonstrates excellent written and oral communication skills
- Demonstrates effective one-on-one communication skills
- Maintains an acceptable attendance record
- Reports to work on time
- Organize, multitask and work in a fast-paced deadline driven work environment
- Completes assigned tasks on time and independently
- Uses appropriate language
- Demonstrates respect for co-workers and supervisors
- Demonstrates trust, honesty and integrity
- Requests and performs work assignments without prompting
- Troubleshoot and resolve problems
- Work under pressure and time constraints with a high level of work quality
- Cares appropriately for personal dress, grooming and hygiene
- Maintains a positive attitude
- Cooperates with and assists co-workers
- Follows instructions/directions
- Works under supervision
- Accepts constructive feedback and criticism
- Follows safety rules
- Takes care of equipment and workplace
- Keeps work area neat and clean
- Meets supervisor's work standards
- Prevents interference of personal life with work
- Adheres to work policies/rules/regulations
- Adapts effectively to change.
- Learns and applies new procedures and techniques.
Related Instruction Content
Training Provider(s):
Introduction to Transport Technology
This course covers workplace safety, hazardous materials, environmental regulations, hand tools, service information, basic concepts, vehicle systems, and common transportation industry terminology. Topics include familiarization with major vehicle systems, proper use of various hand and power tools, material safety data sheets, and personal protective equipment. Upon completion, apprentice should be able to demonstrate appropriate safety procedures, identify and use basic shop tools, and describe government regulations regarding transportation repair facilities.
Basic Transportation Electricity
This course covers basic electrical theory, wiring diagrams, test equipment, and diagnosis, repair and replacement of batteries, starters, and alternators. Topics include Ohm's Law, circuit construction, wiring diagrams, circuit testing, and basic troubleshooting. Upon completion, apprentice should be able to properly use wiring diagrams, diagnose, test, and repair basic wiring, battery, starting, charging, and electrical concerns.
Basic Transportation Electrical Lab
This course provides a lab that allows apprentice to enhance their understanding of electrical components and circuits used in the transportation industry. Topics include inspection, diagnosis, and repair of electrical components and circuits using appropriate service information for specific transportation systems. Upon completion, apprentice should be able to diagnose and service electrical components and circuits used in transportation systems.
PC Skills for Transportation
This course introduces apprentice to personal computer literacy and Internet literacy with an emphasis on the transportation service industry. Topics include service information systems, management systems, computer based systems, and PC-based diagnostic equipment. Upon completion, apprentice should be able to access information pertaining to transportation technology and perform word processing.
Introduction to Programming and Logic
This course introduces computer programming and problem solving in a structured program logic environment. Topics include language syntax, data types, program organization, problem solving methods, algorithm design, and logic control structures. Upon completion, apprentice should be able to use top-down algorithm design and implement algorithmic solutions in a programming language.
Automotive Servicing I
This course is a lab used as an alternative to co-op placement. Emphasis is placed on shop operations, troubleshooting, testing, adjusting, repairing, and replacing components using appropriate test equipment and service information. Upon completion, apprentice should be able to perform a variety of automotive repairs using proper service procedures and to operate appropriate equipment.
Brake Systems
This course covers principles of operation and types, diagnosis, service, and repair of brake systems. Topics include drum and disc brakes involving hydraulic, vacuum boost, hydra-boost, electrically powered boost, and anti-lock and parking brake systems. Upon completion, apprentice should be able to diagnose, service, and repair various automotive braking systems.
Suspension & Steering Systems
This course covers principles of operation, types, and diagnosis/repair of suspension and steering systems to include steering geometry. Topics include manual and power steering systems and standard and electronically controlled suspension and steering systems. Upon completion, apprentice should be able to service and repair steering and suspension components, check and adjust alignment angles, repair tires, and balance wheels.
Suspension & Steering Lab
This course is an optional lab to be used as an alternative to co-op placement in meeting the NATEF standards for total hours. Topics include manual and power steering systems and standard and electronically controlled suspension and steering systems. Upon completion, apprentice should be able to service and repair steering and suspension components, check and adjust alignment angles, repair tires, and balance wheels.
Transportation Climate Control
This course covers the theory of refrigeration and heating, electrical/ electronic/pneumatic controls, and diagnosis and repair of climate control systems. Topics include diagnosis and repair of climate control components and systems, recovery/recycling of refrigerants, and safety and environmental regulations. Upon completion, apprentice should be able to diagnose and repair vehicle climate control systems.
Transportation Climate Control Lab
This course provides experiences for enhancing student skills in the diagnosis and repair of transportation climate control systems. Emphasis is placed on reclaiming, recovery, recharging, leak detection, climate control components, diagnosis, air conditioning equipment, tools and safety. Upon completion, apprentice should be able to describe the operation, diagnose, and safely service climate control systems using appropriate tools, equipment, and service information.
START Program
The START Program involves intensive EV service training program designed to provide the candidates with the skills necessary for a successful career with Tesla. During the program, apprentice will develop technical expertise and earn certifications through a blended approach of in-class theory, hands-on labs and self-paced learning. Apprentice are also given enhanced soft skills and team-based repair practices, such as: • Learning and understanding of all Tesla vehicle products • Participating in team-based activities, both lab and lecture • Following safety protocols at all times • Demonstrating enhanced organization by keeping tooling organized • Completing weekly curriculum objectives • Maintaining consistent and professional rapport with instructor • Participating in scheduled interview training and soft skills sessions • Passing a written general automotive exam not specific to Tesla vehicles • Maintaining a 100% attendance percentage throughout the 12-week program • Demonstrating ability to effectively handle multiple priorities, organize workload, and meet deadlines
Green Transportation Safety and Service
This course covers workplace safety, hazardous material and environmental regulation relevant to electric, hybrid and alternative fueled vehicles. Topics include safety of high voltage vehicle systems, gaseous fuel systems and alternative liquid fuels. Upon completion, apprentice should be able to demonstrate safe work practices, utilize appropriate shop tools and explain government regulations associated with alternative transportation.
Advanced Automotive Electricity and Lab
This course covers electronic theory, wiring diagrams, test equipment, and diagnosis, repair, and replacement of electronics, lighting, gauges, horn, wiper, accessories, and body modules. Topics include networking and module communication, circuit construction, wiring diagrams, circuit testing, and troubleshooting. Upon completion, apprentice should be able to properly use wiring diagrams, diagnose, test, and repair wiring, lighting, gauges, accessories, modules, and electronic concerns.
Hybrid-Electric Transportation
This course covers the theory and operation of hybrid-electric drive vehicles. Topics include maintenance, diagnostics, repair and safety procedures for electrically propelled and hybrid vehicles. Upon completion, apprentice should be able to perform diagnostics, maintenance and repair hybrid-electric drive vehicles.
Emerging Transportation Technology
This course covers emerging technologies in the automotive industry and diagnostic procedures associated with those technologies. Topics include exploring new technologies, diagnostic tools, methods and repairs. Upon completion, apprentice should be able to demonstrate practical skills applicable to emerging automotive technologies.
Mathematical Measurement and Literacy
This course provides an activity-based approach that develops measurement skills and mathematical literacy using technology to solve problems for non-math intensive programs. Topics include unit conversions and estimation within a variety of measurement systems; ratio and proportion; basic geometric concepts; financial literacy; and statistics including measures of central tendency, dispersion, and charting of data. Upon completion, apprentice should be able to demonstrate the use of mathematics and technology to solve practical problems, and to analyze and communicate results.
Art Appreciation
This course introduces the origins and historical development of art. Emphasis is placed on the relationship of design principles to various art forms including, but not limited to sculpture, painting, and architecture. Upon completion, apprentice should be able to identify and analyze a variety of artistic styles, periods, and media.
Professional Research & Reporting
This course, the second in a series of two, is designed to teach professional communication skills. Emphasis is placed on research, listening, critical reading and thinking, analysis, interpretation, and design used in oral and written presentations. Upon completion, apprentice should be able to work individually and collaboratively to produce well-designed business and professional written and oral presentations.
Introduction to Sociology
This course introduces the scientific study of human society, culture, and social interactions. Topics include socialization, research methods, diversity and inequality, cooperation and conflict, social change, social institutions, and organizations. Upon completion, apprentice should be able to demonstrate knowledge of sociological concepts as they apply to the interplay among individuals, groups, and societies.
Writing and Inquiry
This course is designed to develop the ability to produce clear writing in a variety of genres and formats using a recursive process. Emphasis includes inquiry, analysis, and effective use of rhetorical strategies, thesis development, audience awareness, and revision. Upon completion, apprentice should be able to produce unified, coherent, well-developed essays using standard written English.
Introduction to Communication
This course provides an overview of the basic concepts of communication and the skills necessary to communicate in various contexts. Emphasis is placed on communication theories and techniques used in interpersonal group, public, intercultural, and mass communication situations. Upon completion, apprentice should be able to explain and illustrate the forms and purposes of human communication in a variety of contexts. Apprentice may be required to prepare and deliver oral reports in public contexts.
English
This course is designed to enhance reading and writing skills for the workplace. Emphasis is placed on technical reading, job-related vocabulary, sentence writing, punctuation, and spelling. Upon completion, apprentice should be able to identify main ideas with supporting details and produce mechanically correct short writings appropriate to the workplace. This is a diploma-level course.
World of Work
This course covers basic knowledge necessary for gaining and maintaining employment. Topics include job search skills, work ethic, meeting employer expectations, workplace safety, and human relations. Upon completion, apprentice should be able to successfully make the transition from school to work.
Work-Based Learning I
This course provides a work-based learning experience with a college approved employer in an area related to the student's program of study. Emphasis is placed on integrating classroom learning with related work experience. Upon completion, apprentice should be able to evaluate career selection, demonstrate employability skills, and satisfactorily perform work related competencies
Work-Based Learning II
This course provides a work-based learning experience with a college approved employer in an area related to the student's program of study. Emphasis is placed on integrating classroom learning with related work experience. Upon completion, apprentice should be able to evaluate career selection, demonstrate employability skills, and satisfactorily perform work related competencies.