1. Practices self-awareness and shared reflective dialogue with support from supervisor/mentor
2. Produces a list of local and state resources for professionals who work with children and families
3. Prepares own professional development plan based on learning needs and goals
4. Participates in a supervisory or mentoring relationship as a mentee
5. Complies with local, state, and federal regulations
6. Applies the acronym QRIS appropriately to indicate a system of quality ratings
7. Translates program mission statement into practice for work with young children
8. Practices basic program operation procedures, such as daily health and safety activities and emergency preparedness procedures
9. Demonstrates a team approach through daily interactions with colleagues
10. Provides support to program activities such as open house and family events
11. Practices putting standards into action in work with children and families
12. Discovers how to be a valuable team member and solves conflict with team members under supervision
13. Chooses training and other learning opportunities to meet requirements for professional and personal growth
14. Models ethical conduct in interactions with children and families. Discusses unresolved or challenging issues with appropriate supervisor
15. Exhibits a professional appearance and demonstrates good work habits
16. Practices and protects confidentiality and respects privacy of others
17. Employs a philosophy of partnership with families and program staff to support the program community

1. Practices styles of communication with families
2. Completes forms such as daily notes
3. Demonstrates compliance with confidentiality policy in communication with families.
4. Demonstrates respect for the choices and decisions that families make for their children
5. Participates in activities which support family involvement.
6. Interprets observed indicators of stress in families as potential for risk, and shares concerns with appropriate supervisor(s).
7. Puts program policy into practice regarding interactions with families and community volunteers in the program.
8. Produces a resource binder of community services for families.
9. Predicts the impact of personal bias on own work with children and families
10. Demonstrates respect for family beliefs and practices.
11. Practices appropriate responses to families based on their parenting approaches.
12. Uses learning materials such as books and photographs which support a variety of family structures.
13. Applies knowledge about family strengths when talking to families of children to build positive/trusting relationships.
14. Applies awareness of the family as a system to daily work with children by relating program routines to routines practiced at home with the child’s family.
15. Provides appropriate program personnel contact information who may need assistance
16. Practices honoring the rights of families to make decisions for their children by listening respectfully and acknowledging their requests.
17. Illustrates belief in the value of social connections with families by participating in program events for children and families.
18. Predicts outcomes for children when protective factors are present or not present for families.
19. Demonstrates respect for families during challenging times in their lives and provides positive encouragement
20. Shows families where to find resources available within the program, such as childcare tuition assistance application forms.
21. Experiences the Individualized Family Service Plan (IFSP) process of Early Intervention in action by attending an IFSP meeting with a supervisor or participating in the early intervention process. (N/A possible if not observed)

1. Models clear articulation of thoughts and ideas as well as positive communication skills for staff and families
2. Demonstrates mediation of challenging relationships amongst staff and/or families and successfully communicates difficult messages
3. Trains staff and models for them how to scaffold learning for children
4. Models and promotes positive parent/child interactions based on the stage of development of the family
5. Prepares information about learning environments to share with families and defends program philosophy of developmentally appropriate practices.
6. Conducts assessments of environments using tools such as Environment Rating Scales (ERS), shares results, and assists with action planning.
7. Illustrates play with children to model appropriate activities that promote growth and development.
8. Illustrates the value of emergent curriculum through visual displays, written program documents such as program handbooks and training presentations.
9. Conducts staff and parent surveys and seeks input regarding program curriculum in staff meetings and parent group meetings
10. Select developmentally appropriate learning materials such as pretend play materials, open-ended materials used for symbolic play or used to explore their assumptions, cause and effect toys, sensory tables. and materials to promote independence.
11. Practices self-reflection and flexible response in determining approaches to teaching that result in positive outcomes for individual children.
12. Puts knowledge into practice by seizing opportunities to educate children throughout the day, during teacher directed activities, routines and transitions, during active play and through verbal interactions
13. Interprets the legal requirements of ADA, IDEA Part B, to ensure that supports for children and their families are provided.
14. Solves environment/curriculum challenges for children with input from families, staff and consultants by modeling a partnership approach
15. Incorporates learning materials such as books and dolls which depict all types of families and welcomes suggestions from families to assure a culturally competent program.
16. Intentionally applies an anti-bias curriculum approach with children through discussions, dramatic play activities, literacy, cooking activities, music and games.
17. Provides counseling to families who need support to provide predictable routines for their children at home and refers them to specialists who provide home visiting.
18. Demonstrates developmentally appropriate expectations for children and redirects to avoid frustration. Provides choices for children that ensure positive outcomes and promote independence.
19. Models effective team strategies for the members of the team and assists in other team member responsibilities as needed to sustain a high quality program.

1. Plans curriculum and experiences that address the developmental characteristics as identified in the Early Learning Standards.
2. Uses the Early Learning Standards to support staff and families understanding of their importance in children’s development and learning.
3. Uses developmentally appropriate practices and intervention strategies
4. Develops and implements policies to support the nutritional needs of children, safe active physical play indoors and outdoors, physical health and wellness and mental health and wellness
5. Develops program policies for emergency preparedness and response, aligned with state regulations and national recommendations. Oversees implementation
6. Establishes trusting relationships with children and families and implements program policies and state regulations related to preventing child abuse and neglect.
7. Ensures that all program policies and practices are in compliance with state licensing rules and seeks clarification if questions arise about a regulation. Articulates rationale for policies, regulations, and standards.
8. Evaluates environments using assessment tools such as ERS and provides consultation to programs to improve quality of learning environments for children.
9. Designs program policies to promote culturally responsive, antibias early care and education and to respect families’ values and goals for their children.

1. Participates in comprehensive and culturally competent assessment.
2. Evaluates own ability to use assessment results to improve staff/program practice and effectiveness
3. Demonstrates use of information from family in combination with assessment results to meet individual child needs.
4. Provides feedback to classroom teachers regarding use of a variety of tools for documentation of curriculum and learning such as child portfolios, display boards, photographs, and direct observations ensuring
5. Content is well organized, well written, and strength-based.
6. Reviews classroom teacher documentation to ensure that curriculum plans are responsive to the needs of all children.
7. Selects assessment instruments and tools that promote authentic, developmentally and culturally appropriate assessment and conducts formal and informal assessments in various settings.
8. Reviews program policies and/or documentation of screening and assessments to determine appropriateness, including the inclusion of family participation in the process.
9. Administers assessments that include observations, developmental checklists, documentation, parent interviews, developmentally appropriate testing and other tools to learn more about individual children.
10. Recognizes atypical variations in development and makes appropriate referrals.
11. Participates in the planning, implementation, and monitoring of IEPs.
12. Assists family to make initial contacts with appropriate professionals and/or agencies and collaborates with program staff on strategies to engage and communicate with families about screening, assessment and referral.
13. Represents the interest of the child and family in the assessment team
14. Demonstrates respect for confidentiality when relating information to those within the team.
15. Reviews policies related to the programs practice to assure alignment with the programs vision, mission, and values.
16. Uses the NAEYC 10 Program Standards to assess program quality
17. Use the information gathered in assessments to develop and implement improvement plans.

1. Knowledge of business formation documents required for doing business and banking in the state
2. Can identify available business names for company formation in the state
3. Understands procedure for filing an annual report with the state
4. Understands workers compensation insurance
5. Understands general liability insurance
6. Understands business owner insurance
7. Completes an insurance questionnaire for general business liability
8. Create an emergency plan following requirements from all related state agencies including child care licensing and emergency management offices
9. Read and Review Employee Handbook
10. Read and Review Center Policies
11. Understands document retention policies
12. Understands and ensures student and staff files are accurate and complete with required documentation.
13. Completes an accident report for significant injuries
14. Can identify at least three technology platforms essential for business operations including CRM, external communication (email), websites, marketing, and business networking
15. Uses Childcare Customer Relationship Management Software (CRM) for business management, invoicing, document management, and data tracking.
16. Uses Childcare Customer Relationship Management Software (CRM) for daily communication with families, documenting daily activities and curriculum outcomes, documenting accident reports
17. Uses Childcare Customer Relationship Management Software (CRM) for staff onboarding, staff scheduling, time card record keeping, and payroll entry.
18. Creates an ad campaign for new enrollment and understands elements of marketing to the client base.
19. Creates an ad campaign for employee recruitment and understands elements of marketing to the client base.
20. Creates an ad campaign for building brand awareness and understands elements of marketing to the client base.

1. Understands workers compensation law and ensures alignment with policies in writing and practice
2. Understands workers compensation law and ensures alignment with policies in writing and practice
3. Understands Youth employment law and ensures alignment with policies in writing and practice
4. Understands employee health and safety law and ensures alignment with policies in writing and practice
5. Completes a cost benefit analysis of three types of employee benefits including health care, professional development, and employee quality of life
6. Understands free and reduced benefits offered by the state and early childhood networks
7. Completes a cost benefit analysis of three types of job posting services
8. Write a job post which includes mission, vision, diversity and inclusion, schedule, job description and benefits
9. Complete a hiring cycle for an employee including interview, review of application, reference checks, and sending an offer letter
10. Complete an annual self-assessment
11. Conduct annual performance review
12. Create a professional development plan
13. Evaluate survey data for employee satisfaction and determine actions necessary for improvement, if any.
14. Determine annual raises using the center budget, grant availability, cost of living, market rates, and current market trends.
15. Develop and execute a monthly staff meeting which supports strengthening both employee knowledge and improves business practices.
16. Follow employee handbook for employee discipline procedures
17. Assess and document potential corrective actions
18. Write an employee warning letter
19. Review and implement procedures for employee exit (voluntary or involuntary)
20. Understands state and federal requirements for time off under law
21. Understand overtime calculations based on job code
22. Creates a schedule which meets staffing needs while ensuring alignment with business budget and employee needs for time off
23. Evaluate staffing needs to determine adequate staffing levels

1. Manage Program tuition collection procedures.
2. Complete invoicing and tuition collection in CRM software
3. Complete subsidized childcare payments and document payments in CRM software
4. Review income and compare against budget making adjustments as necessary to ensure alignment.
5. Complete employee onboarding ensuring all hiring documentation is complete including I9, W4, job description, offer letter
6. Review employee time cards for accuracy and make necessary corrections to time cards
7. Enter payroll ensuring correct regular hours and overtime hour calculations.
8. Review payroll and compare against budget making adjustments as necessary to ensure alignment
9. Understands basic accounting principles.
10. Understands Profit and Loss, Balance Sheets and General Ledgers and can retrieve this information in the chosen accounting software system
11. Uses accounting documents to create and maintain an accurate budget
12. Uses accounting documents to review a monthly budget comparing planned budget vs actual expenditures and accounts for differences.
13. Understands seasonality of expenses like utilities and planning for seasonal variation through cash reserves.
14. Complete necessary grant documentation for funding
15. Complete annual immunization reporting
16. Complete market rate survey

1. Participate in local, state and national early childhood organizations when applicable, especially director networks
2. Engage in community ECE events and training
3. Build partnerships with other businesses and organizations which support business needs such as early intervention providers, librarians, speech therapists, pediatricians, and public school administrators

. Bookeeping . Financials

. Management of business activities . Management principles

. Entrepreneurship . Small Business Management

. Human resource management . job design and development, employment training, benefits administration, compensation and employee relations and the laws

. Human resource management . job design and development, employment training, benefits administration, compensation and employee relations and the laws

. Manage early care and education programs

. An Administrator and Overview of Assessment in Early Care and Education . Best Practices and Guidelines for Reflective Supervision

. Understand how lead harms a child's body, especially the brain . Explore common ways children come in contact with lead.

. Specialized software solutions . Child care management software

. Pomote healthy social emotional . Create supportive classroom environments

. Bringing the Protective Factors Framework to Life in Your Wor . Parental Resilience

. Improving Indoor Air and Selecting Art Materials . Protecting Children's Health By Choosing Safer Furniture, Playground Equipment, Toys, and Pest Control Products . Reducing Exposures to Household Chemicals and Unsafe Plastics

. Calming Thoughts: Supporting Children with Anxiety . The Mindful Classroom . Dealing with Personal Stress . Family Engagement During Times of Stress and Trauma . Promoting Professional Resilience in Staff . Tender Topics: Handling Trauma with Children and Youth . Toxic Stress in Young Children

. A basic understanding of the National Incident Management System (NIMS)

. Explain the principles and basic structure of the Incident Command System (ICS). . Describe the NIMS management characteristics that are the foundation of the ICS . Describe the ICS functional areas and the roles of the Incident Commander and Command Staff. . Describe the General Staff roles within ICS. . Identify how NIMS management characteristics apply to ICS for a variety of roles and discipline areas

. Describe why it is important to be prepared. . Identify hazards and threats that impact your childcare site. . Describe how to prevent or mitigate the impact of likely and high-consequence hazards and threats . Describe procedures for when an emergency occurs . Identify how your childcare site will recover from an emergency . Describe how to develop and maintain your plan. . Describe how you will communicate, train, and practice your preparedness procedures . Identify the emergency preparedness information you will share with your community. . Describe when to update your plan.

. Take the printed standards and make them come alive through real life applications