Retail Operation Specialist

USDOL

National (OA)

Documents

Individual state requirements may vary. Please contact your local apprenticeship office to ensure this version is suitable to your state’s requirements.

Work Process Schedule

Work Process Content

On the Job Training

Anonymous

OJT hours

Answer customer questions about goods or services.

Greet customers, patrons, or visitors.

Supervise sales or support personnel.

160

Establish operational policies.

200

Examine condition of property or products.

120

Monitor sales activities.

Train sales personnel.

120

Assign duties or work schedules to employees.

140

Set up merchandise displays.

120

Develop marketing plans or strategies.

120

Clean work areas.

Maintain records of sales or other business transactions.

Sell products or services.

Coordinate sales campaigns.

Monitor inventories of products or materials.

120

Prepare financial documents, reports, or budgets.

Purchase stocks of merchandise or supplies.

Monitor work areas to provide security.

Monitor market conditions or trends.

Authorize financial actions.

Prepare operational budgets.

Related Instruction Outline

Retail Operation Specialist

Work Process Content

Related Instruction Content

Similar Programs