Hybrid programs blend both competency- and time-based strategies,
using a minimum and maximum range of hours for each major job
function and the successful demonstration of identified competencies.
using a minimum and maximum range of hours for each major job
function and the successful demonstration of identified competencies.
COMMUNITY HEALTH WORKER (2002HYV1) Hybrid
Open Arms of Minnesota
Registered 2023
National (OA)
Documents
View Original Document
Individual state requirements may vary. Please contact your local apprenticeship office to ensure this version is suitable to your state’s requirements.
Work Process Content
On the Job Training
Anonymous
71
Skills
2.5K
OJT hours
Provide educational materials to community members.
3
160
Provide educational materials to community members.
3
160
- Prepare and distribute health education materials, such as reports, bulletins, and visual aids, to address smoking, vaccines, and other public health concerns.
- Develop and maintain health education libraries to provide resources for Open Arms' staff and its community partners.
- Promote access to primary care, and Open Arms programs, through culturally competent outreach and enrollment strategies.
Develop working relationships with others to facilitate program activities.
8
240
Develop working relationships with others to facilitate program activities.
8
240
- Develop and maintain cooperative working relationships with agencies and organizations interested in public health care.
- Engage communities and individuals in advocating for themselves, articulate and advocate on behalf of the needs of the community and individuals, and understand the resources and support available in local communities.
- Facilitate communication between providers, Open Arms staff, and patients to clarify cultural practices.
- Educate community members about appropriate use of the health care and social service systems and educate the health and social service systems about community needs and perspectives.
- Complete in-person wellness visits with clients identified by the Client Advocate as needing additional support and connect them with appropriate resources to meet their needs.
- Develop and maintain effective working relationships with Open Arms' referral agencies.
- Maintain strong client communication and provide 2-month check-in calls with all clients as a vehicle for assessing client satisfaction and identifying ways to improve the program.
- Work closely with the OAM nutrition team to ensure that clients receive high quality, individualized services when appropriate.
Maintain social services program records.
7
150
Maintain social services program records.
7
150
- Document activities and record information, such as the numbers of applications completed, presentations conducted, and persons assisted.
- Collect and manage all client paperwork, including intake papers, recertification, and client outcomes surveys, ensuring timely and highly detailed data entry into the Client Track database.
- Specialize in the timely, rolling recertification of all Open Arms' clients.
- Collect up-to-date client insurance and waiver information, ensuring that OAM can bill when appropriate.
- Maintain client paperwork, distribute mailings and surveys, and communicate with clients via newsletters.
- Manage data collection and reporting for funding streams.
- Provide client data as needed for grant reporting and kitchen numbers.
Plan programs to address community health issues.
4
150
Plan programs to address community health issues.
4
150
- Develop educational materials and programs for community agencies, local government, and state government.
- Develop and present health education and promotion programs, such as training workshops, conferences, and school or community presentations.
- Provide direct services to patients, providers, and Open Arms' staff, including providing culturally appropriate information on health, wellness, and disease prevention and management.
- Develop presentations for healthcare providers about Open Arms' programs and services to share at public at conferences, community events, etc
Present social services program information to the public.
4
150
Present social services program information to the public.
4
150
- Develop and present health education and promotion programs, such as training workshops, conferences, and school or community presentations.
- Complete client advocacy calls to connect clients with additional resources that they need.
- Ensure clients receive diagnosis and culturally specific resources and provide additional emergency community resources and referrals when needed.
- Ensure all clients are contacted 2 weeks prior to ending services to provide them with a holistic ?off-boarding? experience to prepare them for next steps in their health plan.
Develop tools to diagnose or assess needs.
2
150
Develop tools to diagnose or assess needs.
2
150
- Design and conduct evaluations and diagnostic studies to assess the quality and performance of health education programs.
- Administer periodic surveys, interviews, and other client evaluation tools.
Assess individual or community needs for educational or social services.
2
150
Assess individual or community needs for educational or social services.
2
150
- Collaborate with health specialists and civic groups to determine community health needs and the availability of services and to develop goals for meeting needs.
- Build the capacity of communities by addressing the social determinants of health and wellness for individuals.
Provide a high level of client service to all Open Arms' clients.
9
230
Provide a high level of client service to all Open Arms' clients.
9
230
- Share delivery instructions with clients and reschedule deliveries with clients when needed.
- Explain basic food safety and nutritional information to clients.
- Ensure client confidentiality and compliance with HIPAA.
- Keep clients informed of OAM activities, policies, and procedures, as well as educational information related to health and nutrition.
- Support program activities, when necessary, in executing daily deliveries to clients. This may include supporting efforts to package food, assisting in delivery logistics, greeting volunteers, and delivering meals to clients.
- Support the mission, value, and brand of Open Arms of Minnesota
- Provide exemplary customer service to all clients, representing OAM with clear boundaries, confidentiality, high ethics, and professionalism and communicating in a timely and respectful fashion.
- Introduce clients to OAM services through phone calls or in-person intakes.
- Schedule meal deliveries to clients, assigning them to delivery routes.
Develop educational policies.
1
150
Develop educational policies.
1
150
- Develop operational plans and policies necessary to achieve health education objectives and services.
Collaborate with all staff and departments within Open Arms to help move to the OAM mission forward.
2
150
Collaborate with all staff and departments within Open Arms to help move to the OAM mission forward.
2
150
- Provide OAM management staff with client stories and anecdotal information, representing the specific health and nutrition issues that OAM clients face.
- Help ensure Open Arms provides an outstanding experience for all volunteers by regularly seeking out meaningful and positive interactions with them and maintaining a positive, friendly, helpful attitude at all times.
Advise others on social or educational issues.
1
150
Advise others on social or educational issues.
1
150
- Provide guidance to agencies and organizations on assessment of health education needs and on development and delivery of health education programs.
Train staff members in social services skills.
2
150
Train staff members in social services skills.
2
150
- Design and administer training programs for new employees and continuing education for existing employees.
- Promote CHW professional development through continuing education and peer support.
Provide educational materials to community members.
3
160
Provide educational materials to community members.
3
160
- Prepare and distribute health education materials, such as reports, bulletins, and visual aids, to address smoking, vaccines, and other public health concerns.
- Develop and maintain health education libraries to provide resources for staff and community agencies.
- Promoting access to primary care through culturally competent outreach and enrollment strategies.
Develop working relationships with others to facilitate program activities.
4
160
Develop working relationships with others to facilitate program activities.
4
160
- Develop and maintain cooperative working relationships with agencies and organizations interested in public health care.
- Engage communities and individuals in advocating for themselves, articulate and advocate on behalf of the needs of the community and individuals, and understand the resources and support available in local communities.
- Facilitate communication between providers and patients to clarify cultural practices.
- Educate community members about appropriate use of the health care and social service systems and educate the health and social service systems about community needs and perspectives.
Maintain social services program records.
2
150
Maintain social services program records.
2
150
- Document activities and record information, such as the numbers of applications completed, presentations conducted, and persons assisted.
- Maintain databases, mailing lists, telephone networks, and other information to facilitate the functioning of health education programs.
Plan programs to address community health issues.
3
150
Plan programs to address community health issues.
3
150
- Develop educational materials and programs for community agencies, local government, and state government.
- Develop and present health education and promotion programs, such as training workshops, conferences, and school or community presentations.
- Provide direct services to patients and providers, including providing culturally appropriate information on health, wellness, and disease prevention and management.
Present social services program information to the public.
3
150
Present social services program information to the public.
3
150
- Develop and present health education and promotion programs, such as training workshops, conferences, and school or community presentations.
- Provide program information to the public by preparing and presenting press releases, conducting media campaigns, or maintaining program-related Web sites.
- Link clients to and inform them of available community resources.
Develop tools to diagnose or assess needs.
2
150
Develop tools to diagnose or assess needs.
2
150
- Design and conduct evaluations and diagnostic studies to assess the quality and performance of health education programs.
- Develop, conduct, or coordinate health needs assessments and other public health surveys.
Assess individual or community needs for educational or social services.
2
150
Assess individual or community needs for educational or social services.
2
150
- Collaborate with health specialists and civic groups to determine community health needs and the availability of services and to develop goals for meeting needs.
- Build the capacity of communities by addressing the social determinants of health and wellness for individuals.
Supervise workers providing client or patient services.
1
150
Supervise workers providing client or patient services.
1
150
- Supervise professional and technical staff in implementing health programs, objectives, and goals.
Develop educational policies.
1
150
Develop educational policies.
1
150
- Develop operational plans and policies necessary to achieve health education objectives and services.
Evaluate the effectiveness of counseling or educational programs.
1
150
Evaluate the effectiveness of counseling or educational programs.
1
150
- Design and conduct evaluations and diagnostic studies to assess the quality and performance of health education programs.
Advise others on social or educational issues.
1
150
Advise others on social or educational issues.
1
150
- Provide guidance to agencies and organizations on assessment of health education needs and on development and delivery of health education programs.
Develop educational programs.
1
150
Develop educational programs.
1
150
- Design and administer training programs for new employees and continuing education for existing employees.
Train staff members in social services skills.
2
150
Train staff members in social services skills.
2
150
- Design and administer training programs for new employees and continuing education for existing employees.
- Promote CHW professional development through continuing education and peer support.
Related Instruction Content
Training Provider(s):
Similar Programs
Community Health Worker
Hybrid
•
21-1091.00
Community Health Worker (2002CBV1) Competency-Based
Competency
•
21-1094.00
Community Health Worker (2002CBV1) Competency-Based
Competency
•
21-1094.00
Caregiving Wellness Coach (2016HYV1) Hybrid
Hybrid
•
21-1094.00
COMMUNITY HEALTH WORKER (2002HYV1) Hybrid
Hybrid
•
21-1094.00